SpringHill Suites Austin South/Airport, Austin, Front Desk

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » SpringHill Suites Austin South/Airport

OpinionWell
Rank

70th

Out of 287

SpringHill Suites Austin South/Airport	Average Price: $148 Check Rates

Hotel Class:

4501 South IH-35

Austin, 78744 View map

4-Star Hotel Rank: 16 of 23
Average review rating: 4.19

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (6) , Travelocity (2) , TripAdvisor (45) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (1) acceptable (1) amenity (2) bar (3) bath (3) bathroom (4) bed (19) breakfast (36) check in (1) check out (3) closet (1) complimentary (2) decor (1) downtown (7) exercise room (1) fitness room (2) food (3) freeway (2) front desk (10) gym (1) highway (8) hot tub (1) hotel (52) interstate (1) laundry room (1) lobby (3) location (31) maid service (2) parking (6) pillow (2) pool (5) price (4) rate (1) recommend (7) restaurant (6) room (70) room service (2) service (10) sheets (2) shower (3) spa (2) staff (19) street (2) suite (15) to park (1) towel (3) tub (3) value (4) whirlpool (2) wireless (1)

Front desk

Appears in 10 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Front desk staff is exceptional, there is an odd smell in the lobby.

"Perfect " Read full review on TripAdvisor 7/25/2011 Vote

2. People at the front desk were helpful and friendly with any questions or concerns.

"Would definately recommend this hotel!!!!!!! " Read full review on TripAdvisor 7/4/2011 Vote

3. The workers at the front desk were the best.

"Service was fantastic but...... " Read full review on TripAdvisor 9/20/2009 Vote

4. Pros: Very responsive and professional front desk personnel, good breakfast / dining area, clean facility, comfortable beds, convenient location on I-35.

"Good choice. " Read full review on TripAdvisor 6/24/2009 Vote

5. The front desk staff was friendly and accommodating.

"Wonderful weekend stay " Read full review on TripAdvisor 10/29/2008 Vote

6. I called the front desk - I am laid back but 3AM is pushing it- and they took care of the problem pronto.

"Good service " Read full review on TripAdvisor 6/29/2007 Vote

7. It was late at night, I was exhausted, and after two attempts to reach Anna at the front desk, I gave up and fell asleep.

"Not worth it " Read full review on TripAdvisor 10/13/2011 Vote

8. Had a small problem with tiny ants near the bed side table and I informed the front desk at check out.

"Decent Choice but beds extremely hard, got back ache " Read full review on TripAdvisor 9/16/2007 Vote

9. This was my only complaint~ The front desk girl was even so kind to upgrade us to jacuzzi rooms.

"Hop, skip & a jump to downtown Austin! " Read full review on TripAdvisor 7/13/2007 Vote

10. When I mentioned the issue of the fitness room, the front desk mgr told us we could use the Marriott's fitness room next door.

"Convenient, Clean - Great Service " Read full review on TripAdvisor 1/19/2010 Vote