Austin Embassy Suites, Austin, Front Desk

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Rank

68th

Out of 287

Austin Embassy Suites	Average Price: $153 Check Rates

Hotel Class:

5901 North I-35

Austin, 78723 View map

4-Star Hotel Rank: 15 of 23
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (62) , MyTravelGuide (20) , TripAdvisor (52) , Travelocity (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 10 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was exceptional.

"WOULD STAY THERE AGAIN IN A HEARTBEAT " Read full review on Expedia 1/6/2010 Vote

2. STAFF - everyone was very accommodating from the front desk clerk, to the housekeeping, to the random worker who brought a clean flat sheet to our room.

"Great hotel for traveling with infant " Read full review on TripAdvisor 7/14/2009 Vote

3. Overall we were very satisfied with the hotel - super courteous front desk staff & shuttle drivers, great free breakfast each morning and cocktail hour at night.

"Just Out of the Heart of Austin " Read full review on Expedia 3/25/2009 Vote

4. The front desk was very nice and helpful.

"Great, Awesome, Loved it " Read full review on TripAdvisor 8/19/2008 Vote

5. We called the front desk and they sent someone to check it out.

"Good but could have been better " Read full review on TripAdvisor 8/3/2009 Vote

6. I called the front desk and they admitted that the room should have been made.

"Not too impressive. " Read full review on TripAdvisor 3/31/2009 Vote

7. When I first checked in, the hotel lost my reservation and the front desk clerk was alone and was getting very backed up.

"Not Worth the Money! " Read full review on TripAdvisor 2/6/2008 Vote

8. When conversing with the front desk, most of the employees seemed oblivious as to how to answer questions.

"Accommodations were Terrible " Read full review on TripAdvisor 11/28/2007 Vote

9. We called the front desk on this item and was told that they would send up a space heater.

"Accommodations were Terrible " Read full review on TripAdvisor 11/28/2007 Vote

10. We called the front desk and was told that the hot water would be on after a certain time.

"Accommodations were Terrible " Read full review on TripAdvisor 11/28/2007 Vote