Hyatt Austin, Austin, Front Desk

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Rank

73rd

Out of 287

Hyatt Austin	Average Price: $140 Check Rates

Hotel Class:

7522 North IH-35

Austin, 78752 View map

3-Star Hotel Rank: 39 of 77
Average review rating: 4.15

OpinionWell Value Index: 1

Traveler reviews analyzed: MyTravelGuide (4) , Travelocity (6) , TripAdvisor (65) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
fresh (2) friendly (3) helpful (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was decent and the front desk friendly and helpful.

"Decent hotel, little off downtown but reasonably priced " Read full review on TripAdvisor 2/2/2012 Vote

2. The lobby doubles as a comfortable lounge and the front desk staff was always friendly and helpful.

"Not what I expected " Read full review on TripAdvisor 3/30/2010 Vote

3. a very nice Hotel with an exceptional front desk staff.

"Hyatt " Read full review on Travelocity 3/1/2009 Vote

4. Greeted by some very friendly front desk folks including the manager (I think).

"Excellent New Level of Service for Hyatt " Read full review on TripAdvisor 12/14/2007 Vote

5. I asked the front desk to change my room and was given a new room.

"worst night ever " Read full review on TripAdvisor 11/16/2011 Vote

6. Shortly after checking in, I asked the front desk for a second chair as there were two of us that wanted to sit at the small desk but only one chair.

"worst night ever " Read full review on TripAdvisor 11/16/2011 Vote

7. Service was good when it was there, but twice the front desk was empty when I went there for help, so I had to wait.

"Decent hotel in terrible part of town " Read full review on TripAdvisor 5/30/2011 Vote

8. They front desk staff made sure we were near each other and had keys ready to go when we arrived.

"Great place and group of people! " Read full review on YahooTravel 7/27/2009 Vote

9. We booked the room on the Hyatt website, and the cost was much more than the rate that the front desk clerk gave us - we paid $170 and the room rate was actually $109 for that time period.

"Should not have "Hyatt" in the title " Read full review on TripAdvisor 7/7/2008 Vote

10. I spoke with the manager, Currier, several days after we checked out (she was not available while we were there, I tried) She would not refund the difference between what we paid and the rate quoted by the front desk clerk.

"Should not have "Hyatt" in the title " Read full review on TripAdvisor 7/7/2008 Vote