Hyatt Austin, Austin, Front Desk

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Rank

73rd

Out of 287

Hyatt Austin	Average Price: $140 Check Rates

Hotel Class:

7522 North IH-35

Austin, 78752 View map

3-Star Hotel Rank: 39 of 77
Average review rating: 4.15

OpinionWell Value Index: 1

Traveler reviews analyzed: MyTravelGuide (4) , Travelocity (6) , TripAdvisor (65) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
fresh (2) friendly (3) helpful (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was decent and the front desk friendly and helpful.

"Decent hotel, little off downtown but reasonably priced " Read full review on TripAdvisor 2/2/2012 Vote

2. The lobby doubles as a comfortable lounge and the front desk staff was always friendly and helpful.

"Not what I expected " Read full review on TripAdvisor 3/30/2010 Vote

3. a very nice Hotel with an exceptional front desk staff.

"Hyatt " Read full review on Travelocity 3/1/2009 Vote

4. Greeted by some very friendly front desk folks including the manager (I think).

"Excellent New Level of Service for Hyatt " Read full review on TripAdvisor 12/14/2007 Vote

5. Shortly after checking in, I asked the front desk for a second chair as there were two of us that wanted to sit at the small desk but only one chair.

"worst night ever " Read full review on TripAdvisor 11/16/2011 Vote

6. I asked the front desk to change my room and was given a new room.

"worst night ever " Read full review on TripAdvisor 11/16/2011 Vote

7. Service was good when it was there, but twice the front desk was empty when I went there for help, so I had to wait.

"Decent hotel in terrible part of town " Read full review on TripAdvisor 5/30/2011 Vote

8. They front desk staff made sure we were near each other and had keys ready to go when we arrived.

"Great place and group of people! " Read full review on YahooTravel 7/27/2009 Vote

9. The housekeeper forgot to clean the bathroom one morning that we stayed there, and we got fresh towels, soap,etc from the front desk.

"Should not have "Hyatt" in the title " Read full review on TripAdvisor 7/7/2008 Vote

10. I spoke with the manager, Currier, several days after we checked out (she was not available while we were there, I tried) She would not refund the difference between what we paid and the rate quoted by the front desk clerk.

"Should not have "Hyatt" in the title " Read full review on TripAdvisor 7/7/2008 Vote