Best Western Anaheim, Anaheim, Manager

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Rank

29th

Out of 158

Best Western Anaheim	Average Price: $152 Check Rates

Hotel Class:

1544 South Harbor Boulevard

Anaheim, 92802 View map

4-Star Hotel Rank: 6 of 10
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (5) , Travelocity (15) , TripAdvisor (484)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (7) bathroom (46) bed (74) breakfast (305) charge (26) check in (48) check out (18) check-out (11) complimentary (13) cost (14) deal (17) decor (9) dinner (9) discount (7) downtown (8) fee (13) food (39) front desk (89) hot tub (18) hotel (638) housekeeping (28) laundry (13) lobby (21) location (228) lunch (14) maid (10) manager (11) money (41) parking (178) pillow (27) pool (128) price (71) rate (32) recommend (56) restaurant (71) room (791) service (56) sheets (6) shower (36) shuttle (41) staff (181) street (141) suite (80) to park (25) towel (24) value (30) view (14) walk (159) water pressure (7) wireless (17)

Manager

Appears in 11 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
happy (2) management (11) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was happy to find the same manager is still there, and especially happy to find our room immaculate and in fact, cleaner than some far more expensive properties that we have stayed at in the past 5 years.

"Surpassed our expectations. Well maintained, very clean, quiet, fantastic location, good value. " Read full review on TripAdvisor 2/16/2011 Vote

2. I really appreciate Lillian the manager who treated them like family, making sure they had everything they needed.

"Staff is very helpful " Read full review on TripAdvisor 4/18/2010 Vote

3. The manager apologized and reduced our rate for that night by half, which I appreciated.

"Nothing PLUS about it " Read full review on TripAdvisor 4/13/2012 Vote

4. As soon as she said she had to talk to the manager Kelly leaned over and told her 'no'.

"Terrible personal service " Read full review on TripAdvisor 4/2/2012 Vote

5. although there WAS parking available, the manager refused to accomodate us, even though we were willing to pay for the additional car.

"terrible experience " Read full review on TripAdvisor 3/29/2012 Vote

6. I noticed prior to booking the manager has made several comments on here that they would be adding items early in the year, well it's March 18th and they have not done so.

"Best location " Read full review on TripAdvisor 3/18/2012 Vote

7. The manager on duty when we checked in, I believe her name was Sherry, came to our rescue.

"Great customer service! " Read full review on TripAdvisor 11/1/2011 Vote

8. Manager was not on duty when we asked for one.

"Best Location; OK stay " Read full review on TripAdvisor 8/28/2011 Vote

9. I explained to Sherry, the front desk manager, what our special needs would be: quiet room in the back for his naps and therapy, extra clean, etc. She arranged everything perfectly.

"Wonderful Experience " Read full review on TripAdvisor 7/16/2008 Vote

10. So I called them, and spoke to Jan, the reservation manager.

"Excellent Customer Service - But Too Dark and Dirty for Us " Read full review on TripAdvisor 12/20/2007 Vote