Super 8 Albuquerque, Albuquerque, Service

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OpinionWell
Rank

88th

Out of 191

Super 8 Albuquerque	Average Price: $51 Check Rates

Hotel Class:

2500 University Boulevard NorthEast

Albuquerque, 87107 View map

1-Star Hotel Rank: 4 of 13
Average review rating: 2.68

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (7) , TripAdvisor (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (1) airport (1) amazing (1) apology (2) appearance (2) area (6) bar (1) bargain (1) bath (1) bathroom (2) bed (9) breakfast (14) check in (4) check out (1) closet (1) cost (2) deal (1) dinner (1) downtown (1) food (2) freeway (1) front desk (5) highway (1) hotel (26) interstate (1) landscape (1) lobby (3) location (7) maid (3) manager (2) money (3) neighborhood (1) parking (3) pillow (1) price (10) rate (2) recommend (3) refund (4) restaurant (1) room (43) room service (1) service (7) sheets (3) shower (1) shuttle (1) staff (11) towel (6) tub (1) view (2) walk (1)

Service

Appears in 7 comments.

The following words were used in comments with Service:
dirty (2) extensive (2) hotel (3) management (2) terrible (3) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am in the hospitality industry myself and we would be ashamed to have been represented by such indifferent service.

"Service Nightmare " Read full review on TripAdvisor 6/26/2010 Vote

2. I would NOT recommend this Motel to anyone, the beds was worn out with bugs in it, carpet was dirty, bathroom was just horribly dirty, as if they never fixed, shower was broken, I managed have my bath with the stinky shower and noticed the water does not get drain, the bath tub was full with drain water for 3hrs, had to call the customer service to get it fix.

"Just Horrible " Read full review on TripAdvisor 10/12/2009 Vote

3. The hotel was a normal motelThe night was quiet and the breakfast delicious; the day after we use the shuttle service to the airport to rent a car.

"Not bad " Read full review on TripAdvisor 9/8/2009 Vote

4. I did not even set foot in the motel, and they charged my credit card -- even after I spoke with 4 levels of customer service management, all the way up to the Presidential Center.

"deceptive refund policy -- got charged and didn't even set foot here!! " Read full review on TripAdvisor 4/20/2009 Vote

5. terrible customer service.

"No excitement here " Read full review on Expedia 9/23/2009 Vote

6. I have never received such terrible customer service from any hotel chain and I have traveled extensively, including overseas.

"Do NOT Stay Here " Read full review on TripAdvisor 10/16/2007 Vote

7. I have never received such terrible customer service from any hotel chain and I have traveled extensively, including overseas.

"Do NOT Stay Here " Read full review on TripAdvisor 10/16/2007 Vote