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OpinionWell
Rank
36th
Out of 191

Barcelona Suites

Average Price: $102  
 
Hotel Class:
900 Louisiana Boulevard NorthEast
Albuquerque, 87110 View map  
2-Star Hotel Rank: 16 of 70
Average review rating: 3.4
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (25) , Travelocity (2) , TripAdvisor (71)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
The following words were used in comments with Manager:
comfortable (2)   desk (4)   management (15)   music (2)   need (2)   night (5)    
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1. Manager made us a great deal, making it really affordable.
"They Make it Right! " Read full review on TripAdvisor   5/17/2012 Vote      
2. I got back to Canada and emailed the manager who immediately phoned me back, apologized and compensated us for that night.
"They Make it Right! " Read full review on TripAdvisor   5/17/2012 Vote      
3. The manager and desk staff went out of their way to help make our stay comfortable and pleasant.
"great experience! " Read full review on TripAdvisor   10/18/2011 Vote      
4. the staff sucked and so did the manager Ken.
"Better to sleep in your car " Read full review on TripAdvisor   9/27/2010 Vote      
5. The previous manager had everything resolved on the spot no questions asked.
""New Management" is horrid! " Read full review on TripAdvisor   5/20/2010 Vote      
6. My suggestion to the owners of this establishment would be to contact the previous manager and beg him back or find someone else with the proper customer service skills.
""New Management" is horrid! " Read full review on TripAdvisor   5/20/2010 Vote      
7. After about 15 minutes with no results I asked to speak with the manager whom I knew from last year.
""New Management" is horrid! " Read full review on TripAdvisor   5/20/2010 Vote      
8. It was truly an unbelievable over-reaction and the Night Manager definitely needs to go--anger management classes would be good for him too.
"Great atmosphere and building--lousy experience with the night manager. " Read full review on TripAdvisor   4/5/2010 Vote      
9. The owners subject their guest to wall vibrating music and bad singers until 1:00 a.m. Requests to lower the music are met with helpless blank stares from the desk staff who have no authority and refer to the managers and owners who are never there and were unresponsive when I asked the desk staff to call them.
"Beware - They don't care (Bad Place For Balloon Fiesta) " Read full review on TripAdvisor   10/24/2009 Vote      
10. Rooms are roomy and mostly comfortable, but the breakfast area is an open area leading to all of the rooms and the owner/managers book weddings and dance parties there.
"Lots of Room for Improvement " Read full review on TripAdvisor   10/19/2009 Vote      
   
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