Hampton Inn Albuquerque, Albuquerque, Service

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OpinionWell
Rank

85th

Out of 191

Hampton Inn Albuquerque	Average Price: $99 Check Rates

Hotel Class:

5101 Ellison NorthEast

Albuquerque, 87109 View map

2-Star Hotel Rank: 47 of 70
Average review rating: 3.38

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (11) , Travelocity (5) , TripAdvisor (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (1) bath (1) bathroom (7) bathtub (1) bed (5) breakfast (29) cable (1) charge (2) check in (2) check out (1) checkout (1) decor (1) dinner (3) downtown (1) exterior (4) fee (2) food (1) freeway (2) front desk (6) highway (1) hotel (48) housekeeping (2) interstate (4) lobby (5) location (13) lunch (3) maid (1) manager (5) money (3) parking (4) pool (8) price (14) rate (4) recommend (4) restaurant (5) room (92) service (5) sheets (2) shower (7) spa (2) staff (22) street (2) to park (1) towel (3) view (3) walk (3) water pressure (1) wireless (3) workout room (1)

Service

Appears in 5 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
great (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room size is reasonable and internet service was free and worked well, but my heater couldn't keep the room decently warm.

"Don't Stay Unless You Have No Other Choice... " Read full review on TripAdvisor 12/24/2011 Vote

2. Great people, great service.

"Fantastic staff! " Read full review on Expedia 3/10/2009 Vote

3. I taught customer service training for a major utility and they would never have passed our training.

"Never again " Read full review on TripAdvisor 8/5/2011 Vote

4. This hotel was just ok,but most of all the employees need customer service training.

"Never again " Read full review on TripAdvisor 8/5/2011 Vote

5. This hotel was adequate in an accomodations sort of way, BUT, this was the worst customer service I have ever experienced in my entire life.

"worst customer service ever.... " Read full review on Travelocity 9/1/2009 Vote