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Rank
90th
Out of 279

Holiday Inn Express Washington National Arboretum

Average Daily Rate: NA  
 
Hotel Class:
1917 Bladensburg Road NorthEast
Washington DC, 20002 View map  
2-Star Hotel Rank: 5 of 21
Average review rating: 3.41
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (50) , Travelocity (7) , TripAdvisor (67) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 24 comments. 
57% wrote positive comments about front desk
The following words were used in comments with Front desk:
bad (2)   desk (24)   helpful (4)   hotel (5)   need (2)   night (2)    
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1. Good hotel with spacious rooms and courteous front desk.
"Pleasant experience " Read full review on TripAdvisor   11/6/2011 Vote      
2. The front desk staff was very helpful and let us know when someone cancelled their bus time so we could leave earlier in the morning.
"I’d go back " Read full review on Expedia   8/18/2010 Vote      
3. Every experience at the front desk was exceptional.
"Customer Service is #1 " Read full review on Expedia   6/15/2010 Vote      
4. We found the service to be really friendly and professional (front desk, drivers, breakfast staff).
"Good Value, Good Service " Read full review on TripAdvisor   11/27/2009 Vote      
5. No PROBLEM the front desk told me, SECURITY would take me to the hospital at whatever time I needed.
"Hospital Hospitality " Read full review on TripAdvisor   4/30/2012 Vote      
6. We asked the front desk if there were any rooms available and if we would be able to check in early.
"Great Experience! " Read full review on TripAdvisor   3/29/2012 Vote      
7. It was very busy at the front desk all the time.
"Hotel stay in D.C. " Read full review on TripAdvisor   10/1/2011 Vote      
8. At the front desk they told us that was not neccesary because ' there was nothing going on outside so it would be quiet' We waited an hour and went back the room still was not ready,We finally got a room at the front of the hotel.
"Hotel stay in D.C. " Read full review on TripAdvisor   10/1/2011 Vote      
9. Once, the lady at the front desk told me that she didn't have a box to put my jacket in so that she could mail (It's just a small casual jacket and I don't know what kind of a nice box they are looking for or even they need a box.
"If the hotel find your valuables after you leave, they will never send them to you." " Read full review on TripAdvisor   7/22/2011 Vote      
10. I gave them my credit card information plus the mailing address and chose 'regular ground' as the shipping method, and the front desk employee promised she would maile it to me ASAP.
"If the hotel find your valuables after you leave, they will never send them to you." " Read full review on TripAdvisor   7/22/2011 Vote      
   
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