Hilton Washington DC/Silver Spring, Silver Spring, Service

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Rank

1st

Out of 10

Hilton Washington DC/Silver Spring	Average Daily Rate: NA Check Rates

Hotel Class:

8727 Colesville Road

Silver Spring, 20910 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Service

Appears in 8 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
slow (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When my wife, my 2 year old and myself stayed there for 6 nights the customer service was excellent.

"Great Outside of DC Hotel Option " Read full review on Expedia 8/15/2009 Vote

2. Service was top-rate and first class.

"Several blocks from Metro, but worth it! " Read full review on Expedia 3/31/2009 Vote

3. I was a bit hesitant to book this hotel based on the reviews, due to the opinions of the customer service.

"Great Outside of DC Hotel Option " Read full review on Expedia 8/15/2009 Vote

4. We were pleasantly surprised by the service all around.

"Great Outside of DC Hotel Option " Read full review on Expedia 8/15/2009 Vote

5. Hilton was built on customer service.

"Conrad Hilton would not be satisfied " Read full review on Expedia 7/7/2009 Vote

6. Slow front desk service and no effort to extend courtesy for my wait - but as noted I was too tired to argue with them, Car valet was fast.

"Too slow " Read full review on Expedia 10/16/2007 Vote

7. Service at the front desk was a little slow and they helped someone behind me in line before me and I actually spoke up about it which is unlike me.

"Very friendly but dirty " Read full review on Expedia 9/23/2007 Vote

8. I found the front desk service to be a bit slow (didn't get a cot when first asked, had to recall several hours later, for example) but that could have been a fluke according to who was working.

"good deal, easy into DC " Read full review on Expedia 6/13/2007 Vote