Holiday Inn Lackland (SeaWorld Area), San Antonio, Front Desk

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Rank

66th

Out of 504

Holiday Inn Lackland (SeaWorld Area)	Average Price: $141 Check Rates

Hotel Class:

6502 Old Highway 90 West

San Antonio, 78227 View map

3-Star Hotel Rank: 27 of 111
Average review rating: 3.61

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (6) , Travelocity (4) , TripAdvisor (44) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 10 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) good (2) great (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel was very clean, Front desk were very friendly and helpfull with direction, restaurant location, Restaurant staff is very friendly food was really good very good selection and price were minimal not expensive.

"Excellent Hotel Comfortable Rooms " Read full review on TripAdvisor 5/11/2011 Vote

2. Front desk night man was very nice.

"Hotel from a bad dream " Read full review on TripAdvisor 7/21/2010 Vote

3. The front desk people were great.

"It was good " Read full review on Expedia 7/29/2009 Vote

4. Front Desk Staff very friendly and great pool atrium area.

"Hotel Looks Great " Read full review on TripAdvisor 1/7/2008 Vote

5. We get there and loaded up our luggage on a cart and went to the front desk and asked where the elevator was.

"UGH!!!!!!!!!!!!!!!!!!!! " Read full review on TripAdvisor 5/4/2012 Vote

6. Calls to front desk were unanswered and clerk was unable to compensate for problems.

"Holiday OUT!!!! " Read full review on TripAdvisor 10/10/2011 Vote

7. Called front desk & got no answer so I had to go outside and walk to front after midnight to get toilet tissue from front desk.

"Hotel from a bad dream " Read full review on TripAdvisor 7/21/2010 Vote

8. Front desk person David did give discount at checkout.

"Hotel from a bad dream " Read full review on TripAdvisor 7/21/2010 Vote

9. ) After getting tissue from front desk night woman, she then told me I was not allowed in lobby after 11pm and had to go.

"Hotel from a bad dream " Read full review on TripAdvisor 7/21/2010 Vote

10. From the front desk staff, to housekeeping staff (who very sweetly arranged my two small girls' stuffed animals on the bed after making it) to the restaurant staff, to maintenance men.

"Best hotel experience we've ever had " Read full review on TripAdvisor 5/18/2009 Vote