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Rank

3rd

Out of 21

The Westin Pasadena	Average Daily Rate: NA Check Rates

Hotel Class:

191 North Los Robles Avenue

Pasadena, 91101 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.2

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Staff

Appears in 9 comments.

100% wrote positive comments about staff

The following words were used in comments with Staff:
comfortable (2) courteous (2) helpful (3) hotel (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel staff very pleasant, but lots of things not working and pool was closed (would not have stayed there if I'd known that).

"Disappointed " Read full review on Expedia 10/6/2009 Vote

2. The staff was amazing and the room was very comfortable and clean.

"Awesomw Location and Great Staff " Read full review on Expedia 9/16/2009 Vote

3. I was particularly impressed with responsiveness of staff.

"comfortable stay and responsive staff " Read full review on Expedia 8/18/2009 Vote

4. Our check in and check out was smooth and courteous, and the valet staff were also nice.

"excellent stay in Pasadena " Read full review on Expedia 7/14/2009 Vote

5. The hotel was very comfortable; the staff was very helpful; the hotel is also in a very good location.

"Very nice hotel " Read full review on Expedia 6/10/2009 Vote

6. The hotel staff were very courteous and helpful.

"Relaxing environment " Read full review on Expedia 5/8/2009 Vote

7. As a member of their rewards program, for the first time at a Westin the desk staff was less than excellent.

"Just average " Read full review on Expedia 5/6/2009 Vote

8. The staff was mostly helpful (minor inconveniences aside, and the rest of the staff made up for it anyway), adn the price was right.

"Fabulous location " Read full review on Expedia 5/5/2009 Vote

9. The bar staff begrudgingly allowed me one drink as they told me "they were closed.

"Very disappointing! " Read full review on Expedia 7/15/2009 Vote