Hilton Dallas Rockwall, Rockwall, Front Desk

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Rank

2nd

Out of 6

Hilton Dallas Rockwall	Average Daily Rate: NA Check Rates

Hotel Class:

2055 Summer Lee Drive

Rockwall, 75032 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 4 comments.

The following words were used in comments with Front desk:

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1. At 10:00 AM, just an hour after the maid service had tried to come in, we were bothered again by a Guest at the hotel who had been given a room key from the front desk.

"It was OK.... " Read full review on Expedia 5/4/2009 Vote

2. Apparently, the front desk screwed up and thought that my wife and I had checked out already, so they re checked the room out to another couple.

"It was OK.... " Read full review on Expedia 5/4/2009 Vote

3. The front desk apologized for the situation, but no compensation.

"It was OK.... " Read full review on Expedia 5/4/2009 Vote

4. The staff at the front desk as well as other service employees were very nice and responsive to our needs.

"Beautiful Hotel " Read full review on Expedia 4/29/2009 Vote