Staybridge Suites Round Rock, Round Rock, Service

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Rank

1st

Out of 22

Staybridge Suites Round Rock	Average Daily Rate: NA Check Rates

Hotel Class:

520 I 35 South

Round Rock, 78681 View map

3-Star Hotel Rank: 1 of 8
Average review rating: 5

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (4) , TripAdvisor (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (1) amenity (6) ample (2) bar (2) bathroom (3) bed (7) bill (2) breakfast (22) cable (1) check in (4) check out (1) checkout (1) complimentary (2) deal (2) dinner (6) downtown (1) fitness center (1) food (4) freeway (2) front desk (8) gym (1) highway (1) hotel (48) housekeeping (3) interstate (1) laundry (2) laundry room (1) location (8) manager (1) money (3) parking (1) patio (1) pillow (2) pool (7) price (4) rate (4) recommend (5) restaurant (1) room (41) room service (1) sauna (1) service (14) sheets (1) shower (1) staff (32) suite (21) towel (5) value (4) walk (2) wireless (1)

Service

Appears in 14 comments.

57% wrote positive comments about service

The following words were used in comments with Service:
cleanliness (2) customer (3) friendly (2) hotel (5) indifferent (2) superior (2) value (2) well (2)

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1. The customer service is superior as well as the cleanliness and overall value.

"I stay nowhere else when I visit Austin!" " Read full review on TripAdvisor 1/11/2011 Vote

2. The customer service is superior as well as the cleanliness and overall value.

"I stay nowhere else when I visit Austin!" " Read full review on TripAdvisor 1/9/2011 Vote

3. If there are stories of outstanding service here, I never witnessed them; and the physical and maintenance issues are simply unacceptable for the Staybridge Suites brand.

"Only average Staybridge, with below average service and amenities " Read full review on TripAdvisor 8/16/2010 Vote

4. Service was excellent and friendly.

"Great stay! " Read full review on TripAdvisor 11/25/2009 Vote

5. It was obvious from the start what kind of service we would get after Brandon (GM) came and introduced himself to us and ask how our stay was.

"Unbelievable Hotel " Read full review on TripAdvisor 12/29/2010 Vote

6. This is the kind of service you expect from much higher end hotels.

"Unbelievable Hotel " Read full review on TripAdvisor 12/29/2010 Vote

7. Instead, I often saw a female evening desk clerk that was the epitome of indifferent service.

"Only average Staybridge, with below average service and amenities " Read full review on TripAdvisor 8/16/2010 Vote

8. When we went out on the first day, we didn't get any housekeeping service while we were out.

"Mixed feelings " Read full review on TripAdvisor 3/21/2010 Vote

9. This one however I had mixed feelings about-mostly in regards to the service.

"Mixed feelings " Read full review on TripAdvisor 3/21/2010 Vote

10. So I have mixed feelings about this hotel, we got both bad and good service, depending on the person we were dealing with.

"Mixed feelings " Read full review on TripAdvisor 3/21/2010 Vote