Holiday Inn Express Atlanta/Smyrna-Cobb Galleria, Smyrna, Service

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Rank

1st

Out of 15

Holiday Inn Express Atlanta/Smyrna-Cobb Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

2855 Spring Hill ParkWay SouthEast

Smyrna, 30080 View map

2-Star Hotel Rank: 1 of 13
Average review rating: 4.16

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 12 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
poor (2) shuttle (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great.

"Great Stay For the Money! " Read full review on Expedia 4/7/2010 Vote

2. The shuttle service was extremely convenient and saved us a lot of money in cab fare : ).

"Service Spectacular " Read full review on Expedia 9/10/2008 Vote

3. The beds were comfortable, breakfast good, clean, friendly service.

"Great for the Price " Read full review on Expedia 6/13/2008 Vote

4. I know it's no longer with the Holiday Inn Express chain but the quality of service I expected was definitely not met.

"Definitely not with Holiday Inn anymore " Read full review on Expedia 9/16/2010 Vote

5. No shuttle service.

"Not the Ritz " Read full review on Expedia 9/15/2010 Vote

6. The front desk person didn't have any knowledge of the bus or train system- shouldn't a hotel without shuttle service be able to know peoples options for transportation besides taxi.

"Not Impressed " Read full review on Expedia 9/8/2010 Vote

7. I was told when I called from the convention center on Sat evening that there was no shuttle service on weekends.

"Cobb Galaria Inn " Read full review on Expedia 5/5/2010 Vote

8. The website and brochure mention that there is shuttle service which didn't really exist they would call a cab and pay for it sometimes.

"Cobb Galaria Inn " Read full review on Expedia 5/5/2010 Vote

9. The food, the room, service, I couldn't ask for more.

"Very Satisfactory " Read full review on Expedia 8/13/2008 Vote

10. Service was non-existent.

"Sub-Standard Holiday Inn-Express " Read full review on Expedia 7/13/2008 Vote