2. YOU MAKE YOUR OWN BEDS, TOWELS ARE ONLY REPLACED WHEN TRADED AT THE FRONT DESK, THE CLERK IGNORES YOU WHILE ON PERSONAL CALLS, AIR CONDITIONING IS VERY NOISY, SWIMMING POOL IS IN DISREPAIR, WE BOOKED 2 QUEENS AND GOT ONE KING AND A SOFA BED WHICH WE HAD TO CRAWL PAST TO GET TO FRONT DOOR.