Quality Inn & Suites Seattle, Seattle, Manager

OpinionWell's Blog

Home » United States » Washington » Seattle Destinations » Seattle Hotels » Quality Inn & Suites Seattle

OpinionWell
Rank

49th

Out of 267

Quality Inn & Suites Seattle	Average Price: $71 Check Rates

Hotel Class:

618 John Street

Seattle, 00000 View map

1-Star Hotel Rank: 1 of 10
Average review rating: 3.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (11) , Priceline (51) , Travelocity (1) , TripAdvisor (198)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) bath (7) bathroom (46) bed (50) breakfast (170) charge (18) check in (30) check out (11) complimentary (14) cost (14) deal (17) decor (6) downtown (74) fee (20) food (24) front desk (48) highway (9) hot tub (29) hotel (404) housekeeping (11) lobby (34) location (131) manager (17) money (20) neighborhood (8) parking (145) pillow (13) pool (111) price (67) rate (34) recommend (23) refund (7) restaurant (28) room (443) service (45) sheets (5) shower (24) shuttle (28) spa (9) staff (116) street (36) suite (40) to park (12) towel (18) tub (10) value (18) view (25) walk (95) waterfront (6) wireless (15)

Manager

Appears in 17 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) helpful (2) hotel (2) management (18) nice (2) problem (2) quality (2) reservation (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. John, the manager that morning was so nice to help us, he arranged for a rental car and gave us directions and comments on our desired plans.

"Seattle Stay " Read full review on TripAdvisor 10/14/2011 Vote

2. The morning managers on the other hand were, not quite rude, but frustrating in trying to get them to give information such as shuttle times, wake up calls and checking out.

"You could see the Space Needle and the next hotel's occupants... " Read full review on TripAdvisor 5/20/2011 Vote

3. The manager was very friendly and helpful and canceled our old reservation no charge, no problem even though we had already checked in several hours earlier.

"Mixed review - both good and not so good " Read full review on TripAdvisor 3/13/2011 Vote

4. On the bright side, most of the staff was nice, but the manager made up for it.

"Dirty and Dishonest " Read full review on TripAdvisor 3/25/2010 Vote

5. Called to tell them they had a problem and it took me two days to get a manager to call back.

"One word says it all - BEDBUGS " Read full review on TripAdvisor 4/25/2012 Vote

6. However after mentioning it while filling out Quality's survey the manager promptly apologized and refunded part of our stay; which was outstanding customer service.

"Great value " Read full review on TripAdvisor 4/23/2012 Vote

7. I arrived at nearly 4pm, reservation in hand, only to wait for nearly an hour while the manager scrambled around trying to get the room cleaned.

"Quality is not included Chose this hotel as an inexpensive place to stay for a couple nights while participating in tou " Read full review on TripAdvisor 10/18/2011 Vote

8. At least I got my money back and the General Manager was very courtious about it.

"“"Too Bad, so Sad"” " Read full review on Expedia 3/24/2011 Vote

9. John, the Commercial Manager, stayed on the phone with us for 15 minutes, giving us precise directions to the hotel.

"A true port in a storm " Read full review on TripAdvisor 12/21/2010 Vote

10. She said, 'I don't care what my staff did (referring to her manager Jason who told us the hotel would let us out if Expedia would), I'm the General Manager and I'm not letting you out of the cancellation fee because you did not cancel 24hrs in advance.

"Horrible Customer Service " Read full review on TripAdvisor 11/28/2010 Vote