Miami Beach Resort and Spa, Miami, Manager

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Rank

45th

Out of 468

Miami Beach Resort and Spa	Average Price: $157 Check Rates

Hotel Class:

4833 Collins Avenue

Miami, 33140 View map

3-Star Hotel Rank: 17 of 122
Average review rating: 3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , Travelocity (26) , TripAdvisor (305)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (84) bath (17) bathroom (91) beach (408) bed (78) bill (32) breakfast (101) charge (47) check in (61) checkout (11) closet (27) concierge (26) cost (45) deal (22) decor (28) dinner (31) fee (51) food (104) front desk (87) hotel (772) housekeeping (27) lobby (68) location (105) lunch (26) manager (33) money (38) ocean (74) parking (59) pool (260) price (94) rate (32) recommend (64) restaurant (142) room (637) room service (28) service (158) sheets (20) shower (53) spa (75) staff (211) street (20) suite (32) towel (56) tub (14) valet (54) valet parking (42) value (22) view (113) walk (68)

Manager

Appears in 33 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
complain (3) complimentary (2) desk (6) experience (3) helpful (3) hotel (13) informative (2) management (34) need (3) new (2) pleasant (3) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel manager Eduardo was wonderful and his staff from valets to the housekeepers were all extremely pleasant.

"Great location and great service. " Read full review on TripAdvisor 4/21/2010 Vote

2. The property manager, Eduardo, gave pleasant lip service but no help.

"Bad or worse! " Read full review on TripAdvisor 4/13/2010 Vote

3. I passed the information off to the receptionist who seemed reluctant to help me at first because the manager was handling the case.

"The worst check in process ever. They made the mistakes but treated me like the bad guy " Read full review on TripAdvisor 3/31/2009 Vote

4. The hotel manager acted very professionally and seemed to genuinely care about our experience.

"Decent facilities. Atrocious service. " Read full review on TripAdvisor 12/20/2008 Vote

5. We were later told by the manager that they needed a new bulb.

"Not worth the money " Read full review on TripAdvisor 3/2/2008 Vote

6. The so called manager acted more like a hostess only shrugging every hour that we demanded they do something about our loss from valet having the keys to our vehicle and our personal belongings being stolen.

"BEWARE - Dont Stay!!!!! You will be robbed -literally!!!! " Read full review on TripAdvisor 1/6/2008 Vote

7. However, on our 4th day, I spoke to Jason, the Front Desk Manager and he was excellent.

"Would stay there again... " Read full review on TripAdvisor 7/24/2007 Vote

8. When we finally spoke to the manager he was nice and apologized for all the inconviences we had encountered but for me, the experience with this hotel was not pleasant.

"Not worth the money- anything but glamorous " Read full review on TripAdvisor 7/16/2007 Vote

9. The only good thing that I can say about the experience is that the manager was very, very accomodating.

"Bed Bug Nightmare! " Read full review on TripAdvisor 2/18/2011 Vote

10. I asked the manager not to put anyone else in that room until it was fumigated but now that I have thought about it more, the entire hotel needs to be fumigated.

"Bed Bug Nightmare! " Read full review on TripAdvisor 2/18/2011 Vote