Hotel Indigo Nashville Downtown, Nashville, Manager

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Rank

26th

Out of 296

Hotel Indigo Nashville Downtown	Average Price: $223 Check Rates

Hotel Class:

301 UNION STREET NASHVILLE

Nashville, View map

0-Star Hotel Rank: 4 of 157
Average review rating: 1

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (18) , TripAdvisor (121)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (48) bath (3) bathroom (28) bed (39) breakfast (24) charge (8) check in (19) check out (8) check-out (2) closet (2) cost (4) decor (16) dinner (6) downtown (68) fee (4) food (13) front desk (46) hotel (256) housekeeping (9) lobby (35) location (87) lunch (2) manager (9) money (5) parking (28) pillow (6) price (18) rate (12) recommend (21) restaurant (37) room (234) room service (6) service (29) sheets (2) shower (48) shuttle (4) staff (53) street (19) suite (4) towel (13) valet (21) valet parking (9) value (6) view (7) walk (25) walk in (3) walk-in (3) water pressure (9) wireless (4)

Manager

Appears in 9 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) hotel (3) management (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. she got the general manager LAURIE PHILLIPS to come and speak to me and to make a long story short i was treated like a dog by LAURIE PHILLIPS the general manager and the young lady at the front desk told several lies durning the converstion/debate/ argument.

"very poor service stay away if you can " Read full review on TripAdvisor 9/27/2010 Vote

2. ' Now, I am a manager in one of the top hotels in the US and know this is not the case.

"Could have some work done " Read full review on TripAdvisor 4/7/2011 Vote

3. I guess it would've been a lot nicer had the woman just done the same thing instead of making the manager step in.

"Could have some work done " Read full review on TripAdvisor 4/7/2011 Vote

4. Thankfully, the manager was standing there and overheard our conversation.

"Could have some work done " Read full review on TripAdvisor 4/7/2011 Vote

5. Well, the individual hotel is refusing to take care of the problem, and the manager will not call me back.

"Thieves. Worst Customer Service EVER! " Read full review on TripAdvisor 3/8/2011 Vote

6. it took over 20 mins and three phone calls to reception for anyone to come to the room (the manager was too busy)we had to phone police ourselves.

"Beware " Read full review on TripAdvisor 12/31/2010 Vote

7. There was no manager on duty to talk to, and when I left a message for the manager that day, I never heard back from him again.

"Ghastly service--avoid at all costs " Read full review on TripAdvisor 7/29/2010 Vote

8. When I then called a third day, I asked for the manager who made it clear that the hotel simply throws those in a large box.

"ask for the manager, but don't ask much " Read full review on TripAdvisor 4/22/2010 Vote

9. poor manager and shame on them for turning a customer away .

"very poor service stay away if you can " Read full review on TripAdvisor 9/27/2010 Vote