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54th
Out of 269

Microtel Inn Charlotte Airport

Average Price: $63  
 
Hotel Class:
3412 Queen City Drive
Charlotte, 28208 View map  
2-Star Hotel Rank: 10 of 88
Average review rating: 3.14
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (11) , Travelocity (6) , TripAdvisor (66) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 20 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
helpful (3)   nice (3)    
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1. i must say that it was a great room and the front desk clerk was so very nice and helpful.
"pleasant night sleep and more than pleasant staff. " Read full review on TripAdvisor   6/27/2010 Vote      
2. The breakfast the next morning was included and very good and the people at the front desk were very friendly.
"Great Experience " Read full review on TripAdvisor   5/6/2009 Vote      
3. Upon check-in, Stephanie, the front desk clerk, efficiently handled questions from many different customers at once, arranged airport transportation, convinced staff to come in early for our am flight, and offerred a wake-up call for us--thanks.
"Helpful staff " Read full review on TripAdvisor   7/11/2008 Vote      
4. I was finally able to get up and pay the fee at the front desk in my PJs.
"Maybe it's just me... " Read full review on TripAdvisor   10/16/2011 Vote      
5. The woman at the front desk was pretty busy, as the phone kept ringing non stop, but she was so nice to answer our questions about local restaurants (not very many), and her southern hospitality came out with every word.
"Microtel, Mucho kindess. " Read full review on TripAdvisor   10/16/2011 Vote      
6. The front desk clerk went out of her way to make sure I was in a very quiet room, and she was very helpful giving me directions to the Time Warner Cable Arena in downtown Charlotte.
"Enjoyed My Stay " Read full review on TripAdvisor   10/7/2011 Vote      
7. The next morning I explained what we went through to Dawn who was once again at the front desk.
"Owner will nor answer my complaint " Read full review on TripAdvisor   8/22/2011 Vote      
8. We arrived about 8:30 pm and the room we were given was so smelly that we had to talk to Dawn at the front desk and change to another.
"Owner will nor answer my complaint " Read full review on TripAdvisor   8/22/2011 Vote      
9. By about midnight it was so continuous that I called the front desk and talked to Jim who was now on duty.
"Owner will nor answer my complaint " Read full review on TripAdvisor   8/22/2011 Vote      
10. The front desk people were very polite, and had to put up with a lot due to the late time riff raff that comes into cheap hotels and the influx of all the US AIR passengers at midnight.
"Might have gotten cancer from the bed! " Read full review on TripAdvisor   7/4/2011 Vote      
   
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