The Westin Baltimore Washington Airport - BWI, Baltimore, Service

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OpinionWell
Rank

56th

Out of 231

The Westin Baltimore Washington Airport - BWI	Average Daily Rate: NA Check Rates

Hotel Class:

1110 OLD ELKRIDGE LANDING ROAD LINTHICUM

Baltimore, View map

4-Star Hotel Rank: 7 of 7
Average review rating: 4.46

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32) , Travelocity (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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$ (1) accommodating (2) airport (14) amenity (2) area (8) bar (2) bath (2) bathroom (4) bed (3) bill (1) breakfast (7) charge (1) check in (2) concierge (1) deal (2) dinner (1) downtown (1) fee (1) fitness center (2) fitness room (1) food (5) front desk (3) gym (1) hot tub (1) hotel (48) housekeeping (2) lobby (1) location (2) manager (2) massage (2) mini-bar (1) money (2) neighborhood (2) parking (5) pool (5) price (4) rate (3) recommend (6) restaurant (7) room (27) service (9) shower (4) shuttle (6) spa (1) staff (17) suite (1) to park (1) value (1) water pressure (3) workout room (1)

Service

Appears in 9 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
beauty (2) convenient (2) food (2) good (3) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel has modern accomodations, in good condition, and service is efficient.

"Good choice for business travel " Read full review on Expedia 8/20/2009 Vote

2. It was quiet, beautiful rooms, lovely linens, good shuttle service.

"Excellent Airport Choice " Read full review on Travelocity 7/1/2009 Vote

3. The gentleman at the front desk did not have very good customer service skill and lied about the manager being available.

"NIGHTMARE " Read full review on Travelocity 6/1/2009 Vote

4. Clean, superb service, usual "Heavenly" luxuries, great food and convenience.

"Excellent hotel. Will definitely stay again on next trip to Baltimore. " Read full review on Expedia 5/26/2009 Vote

5. The room was beautiful and the service was first rate.

"I Was so pleased i told everyone about the hotel " Read full review on Expedia 11/4/2009 Vote

6. The hotel taxi service does not arrive during football games & the concierge will not reimburse for the $15.00 ride from the airport to hotel; maybe 5 miles.

"If I could have changed hotels I would have done so " Read full review on Expedia 10/14/2009 Vote

7. The service that I received was first rate.

"I love the Westin Heavenly Bed & Down Comforter " Read full review on Expedia 8/25/2009 Vote

8. Very comfortable accomodations and no-hassle service, including convenient shuttle to and from BWI.

"Good choice for business travel " Read full review on Expedia 8/20/2009 Vote

9. They don't have mini-bars in the rooms unless you are on the Club Level, and the restaurant has decent food but terrible service and always painfully slow.

"Good price, beautiful hotel, indifferent service " Read full review on Expedia 6/23/2009 Vote