Crowne Plaza Silver Spring, Silver Spring, Customer

OpinionWell's Blog

Home » United States » Maryland » Silver Spring Hotels » Crowne Plaza Silver Spring

OpinionWell
Rank

2nd

Out of 10

Crowne Plaza Silver Spring	Average Daily Rate: NA Check Rates

Hotel Class:

8777 Georgia Avenue

Silver Spring, 20910 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.3

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (400)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amazing (2) amenity (1) appearance (2) area (5) bar (1) bartender (1) basic (1) bus (1) carpet (1) charge (1) cheap (2) check in (1) check-out (1) clean (3) cleanest (1) club (1) coffee (1) comfortable (1) company (1) condition (2) convenient (1) cool (1) courteous (1) customer (3) dark (1) deal (1) decor (1) delighted (1) dingy (1) distance (1) district (1) food (1) front desk (1) hotel (22) lobby (1) location (1) parking (2) price (3) rate (1) recommend (2) refund (1) restaurant (3) room (10) room service (1) service (5) shuttle (1) staff (5) street (2) suite (1) walk (3)

Customer

Appears in 11 comments.

The following words were used in comments with Customer:
exceptional (3) hotel (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The management at this hotel is not reasonable at all and had no sympathy toward customers in distressed conditions.

"Don’t go there " Read full review on Expedia 12/30/2009 Vote

2. Overall, for the price and the room, I would give this hotel 3 and half stars but for the customer service, I give them 4 and half.

"Oxford Suites, Makati City " Read full review on Expedia 5/27/2009 Vote

3. Then they try to make it the customers fault, low class.

Read full review on MyTravelGuide 3/17/2009 Vote

4. I was continuously impressed with the exceptional customer service over the length of our stay.

"Excellent Experience " Read full review on Expedia 1/27/2009 Vote

5. Helpful and patient staff even when handling pushy customers.

Read full review on MyTravelGuide 9/17/2008 Vote

6. Another customer entered the room with a key on the 3rd day.

Read full review on MyTravelGuide 4/19/2008 Vote

7. I think it would be nice if customers did not have to pay to park.

Read full review on MyTravelGuide 8/22/2007 Vote

8. I think it would be nice if customers did not have to pay to park.

Read full review on MyTravelGuide 8/22/2007 Vote

9. Some of the reception personnel were exceptional also but several should change careers to something that does not involve customer service - attitudes suggested they would prefer to be elsewhere.

Read full review on MyTravelGuide 10/3/2006 Vote

10. Some of the reception personnel were exceptional also but several should change careers to something that does not involve customer service - attitudes suggested they would prefer to be elsewhere.

Read full review on MyTravelGuide 10/3/2006 Vote