Best Western Rockville Hotel & Suites, Rockville, Service

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Rank

1st

Out of 16

Best Western Rockville Hotel & Suites	Average Daily Rate: NA Check Rates

Hotel Class:

1251 West Montgomery Avenue

Rockville, 20850 View map

3-Star Hotel Rank: 1 of 4
Average review rating: 4.23

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodation (1) affordable (2) alarm (1) ambience (1) amenity (1) annoy (1) bar (1) bath (1) bathroom (1) bathtub (1) bed (5) breakfast (34) charge (5) check in (3) check out (2) checkout (1) complimentary (2) dinner (2) discount (1) downtown (2) fee (3) fitness room (3) food (4) front desk (9) gym (1) highway (2) hot tub (1) hotel (53) housekeeping (1) location (9) maid service (1) money (2) parking (5) pillow (1) pool (2) price (9) rate (4) recommend (3) restaurant (4) room (40) service (16) shower (1) shuttle (20) staff (21) suite (1) towel (2) value (4) walk (3) weight (1) wireless (2)

Service

Appears in 16 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
exceptional (2) fee (2) good (8) hotel (2) meal (2) metro (9) nice (2) reasonable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. GOOD BREAKFAST,GOOD SERVICE ,GOOD AREA.

"next door DC " Read full review on Expedia 1/8/2010 Vote

2. Shuttle service to and from the metro was awesome.

"Very nice place to stay " Read full review on Expedia 9/23/2009 Vote

3. I thought this was a nice hotel with good customer service at check in, breakfast bar and free shuttle to the Metro.

"Nice hotel except for the smoking room " Read full review on Expedia 7/7/2009 Vote

4. overall good service except that I was unable to get the non-smoking room I had booked through expedia and they were not able to change it.

"good but wish I’d had a non-smoking room " Read full review on Expedia 6/7/2009 Vote

5. Good service and delicious breakfast included.

"next time i will stop at tnat hotel " Read full review on Expedia 4/17/2009 Vote

6. Service was nice.

"Good value for money " Read full review on Expedia 3/16/2009 Vote

7. But the room and service was great.

"Good hotel to see DC " Read full review on Expedia 2/24/2009 Vote

8. plan on coming back!they offer a shuttle service to the metro subway station nearby, and it has pretty reasonable hours.

"AWESOME! " Read full review on Expedia 1/31/2009 Vote

9. It was a bit out of the way from public transport, but they had good shuttle service.

"Very Acceptable " Read full review on Expedia 1/20/2010 Vote

10. Close to Metro and the van service to/from metro is a real plus.

"Good place " Read full review on Expedia 10/7/2009 Vote