Kaanapali Alii, Kaanapali, Front Desk

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OpinionWell
Rank

1st

Out of 12

Kaanapali Alii	Average Daily Rate: NA Check Rates

Hotel Class:

50 Nohea Kai Drive

Kaanapali, 96761 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.84

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (34) , TripAdvisor (94) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 4 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:

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1. Mind you, the front desk manager is an absolutely lovely woman who has been working here for years.

"Has Some Catching Up to do... " Read full review on TripAdvisor 7/2/2011 Vote

2. At 10:30 one night, we called the front desk about 4 girls who had been shrieking for hours.

"Bring earplugs. Leave quest for quietude at home. " Read full review on TripAdvisor 4/13/2012 Vote

3. In the morning I went to the front desk and they switched us to another ocean view room at no charge.

"Great place once we switched rooms! " Read full review on TripAdvisor 1/6/2012 Vote

4. Cons: no onsite restaurant but close enough to Whalers village, front desk staff was unbelievably rude and needs a strong lesson in customer service.

"A perfect stay! " Read full review on TripAdvisor 3/24/2012 Vote