Comfort Suites BWI Airport, Linthicum Heights, Refund

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OpinionWell
Rank

6th

Out of 15

Comfort Suites BWI Airport	Average Daily Rate: NA Check Rates

Hotel Class:

815 Elkridge Landing Road

Linthicum Heights, 21090 View map

2-Star Hotel Rank: 3 of 5
Average review rating: 4.26

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (5) , Travelocity (4) , Expedia (36) , TripAdvisor (47)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 3 comments.

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1. The attendant was quite shocked and concerned at what he saw and insured us that the manager would be made aware of our dilemma and our refund request.

"Unbelievable customer service " Read full review on TripAdvisor 5/5/2009 Vote

2. Our initial contact with the local assistant manager made it clear that he had no authority to refund our money and he did refer our request to the manager, Rick Haoani, who, eventually called, but was very rude and loud during the conversation.

"Unbelievable customer service " Read full review on TripAdvisor 5/5/2009 Vote

3. ' After a lengthy conversation, he agreed to refund the two nights stay; however, as of this review, he has not done so.

"Unbelievable customer service " Read full review on TripAdvisor 5/5/2009 Vote