Springhill Suites BWI Airport by Marriott, Linthicum Heights, Front Desk

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OpinionWell
Rank

8th

Out of 15

Springhill Suites BWI Airport by Marriott	Average Daily Rate: NA Check Rates

Hotel Class:

899 Elkridge Landing Road

Linthicum Heights, 21090 View map

3-Star Hotel Rank: 4 of 7
Average review rating: 3.92

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (174) , TripAdvisor (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) helpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were greeted when we approached the front desk, the staff was friendly and helpful throughout our stay.

"Extremely Pleasant Staff " Read full review on TripAdvisor 12/30/2010 Vote

2. The staff on the front desk were both friendly and helpful.

"Very good for the money " Read full review on TripAdvisor 9/29/2010 Vote

3. The front desk was professional, but lacked any sort of personality.

"Alright for 1 night " Read full review on TripAdvisor 9/8/2010 Vote

4. The front desk was very helpful and the shuttle drivers were awesome.

"Great accomodations " Read full review on TripAdvisor 9/23/2009 Vote

5. The airport shuttle arrived 10 minutes after I called them, the driver was courteous, check-in was a breeze, the room was cozy, neat and well-appointed for its class, the front desk was responsive, spa and pool areas were very inviting, and continental breakfast was plentiful.

"I visit Baltimore bi-monthly -- will stay at Springhill for sure! " Read full review on Expedia 3/17/2009 Vote

6. Just about every time we went through the lobby the front desk staff would greet our young daughter and chat her up.

"Nice Quiet Place " Read full review on TripAdvisor 7/20/2010 Vote

7. My wedding took place during Tropical Storm Ida, and when it was time for us to depart the hotel for the wedding venue, the front desk staff made sure we had umbrellas for our 10 ft walk from the front door to the Limousine.

"Great Service, Great Rooms " Read full review on TripAdvisor 3/18/2010 Vote

8. Upon checking in with my bridesmaids I informed the front desk about the nuptials and they made every effort to make sure my room/wedding party had everything we needed.

"Great Service, Great Rooms " Read full review on TripAdvisor 3/18/2010 Vote

9. TV didn't work, but we didn't care, so didn't call the front desk about it.

"Nice room set-up, friendly, clean, good breakfast " Read full review on TripAdvisor 3/16/2009 Vote

10. Overall nice stay for one night, but I did have problems with the tub not draining well and told front desk about it on my check out.

"Great hotel " Read full review on TripAdvisor 12/10/2008 Vote