Quality Hotel Downtown, Atlanta, Front Desk

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Rank

74th

Out of 426

Quality Hotel Downtown	Average Price: $120 Check Rates

Hotel Class:

89 Luckie Street NorthWest

Atlanta, 30303 View map

2-Star Hotel Rank: 9 of 82
Average review rating: 3

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (8) , Travelocity (2) , TripAdvisor (84) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (1) balcony (5) bar (4) bath (3) bathroom (18) bathtub (1) bed (8) bill (26) breakfast (46) check in (5) checkout (1) complimentary (4) deal (4) deck (1) discount (1) downtown (40) fee (1) fitness center (1) food (5) front desk (14) hotel (130) housekeeping (4) lobby (7) location (39) manager (18) money (7) neighborhood (4) parking (27) patio (1) pillow (4) price (24) rate (2) recommend (10) restaurant (14) room (78) service (14) shower (5) staff (76) street (24) to park (4) towel (2) tub (4) valet (1) value (16) view (7) walk (20) walk in (1) water pressure (1) weight (1) wireless (5)

Front desk

Appears in 14 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (14) friendly (3) helpful (2) hotel (2) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was friendly, but unprofessional.

"Great location, but poor service " Read full review on TripAdvisor 2/22/2012 Vote

2. Bill and the front desk staff were awesome.

"Southern Hospitality at its BEST " Read full review on TripAdvisor 6/8/2011 Vote

3. Both ladies we dealt with at front desk were great.

"Very Friendly " Read full review on TripAdvisor 4/20/2011 Vote

4. Terry at the front desk was very helpful when I checked in.

"Convenient location, friendly service " Read full review on TripAdvisor 2/25/2011 Vote

5. Bill at the front desk was very friendly and helpful.

"Great Value, Friendly and Accommodating " Read full review on TripAdvisor 8/13/2010 Vote

6. The cleaning personnel noted the hotel had recently been sprayed and when I spoke with the front desk staff they only offered $20 off of the price of the room.

"mold and roaches " Read full review on TripAdvisor 4/15/2012 Vote

7. Most surprising was when I explained to the front Desk Manager that my plane wasn't leaving until 9:30 pm in the evening the Manager generously offered a late 5:00 pm check out at no additional charge.

"Nice Hotel, great people and will come back " Read full review on TripAdvisor 8/3/2011 Vote

8. When I contacted the front desk, they said it was too many people were connecting to the internet and the wireless router was bogged down.

"Don't stay in room 402. No view, no internet, no peace and quiet. " Read full review on TripAdvisor 4/10/2011 Vote

9. I ended up asking the person at the front desk the next morning and they sent maintenance up to fix it.

"Ok for the money, but not my first choice. " Read full review on TripAdvisor 1/19/2011 Vote

10. I also couldn't get the remote to turn the TV on and when I called down to the front desk, I was given some codes, which I tried, but still couldn't make it work.

"Ok for the money, but not my first choice. " Read full review on TripAdvisor 1/19/2011 Vote