The Ritz-Carlton, Pentagon City, Arlington, Service

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OpinionWell
Rank

8th

Out of 17

The Ritz-Carlton, Pentagon City	Average Daily Rate: NA Check Rates

Hotel Class:

1250 South Hayes Street

Arlington, 22202 View map

4-Star Hotel Rank: 7 of 10
Average review rating: 4.58

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (40) , Travelocity (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) accommodating (1) adult (2) affordable (1) airport (2) amenity (1) arrival (3) at best (1) awesome (1) bar (3) bathroom (1) beautiful (3) best (3) better (1) bill (1) breakfast (4) brunch (1) buffet (2) busy (2) car (1) catering (1) charged (1) cheaper (1) check in (1) child (1) children (2) clean (5) club (2) concierge (1) decor (1) downtown (1) fee (1) food (4) front desk (1) hotel (32) location (7) lunch (2) parking (1) price (4) rate (1) recommend (5) restaurant (3) room (14) room service (2) service (8) staff (12) street (2) suite (2) valet (2) walk (1)

Service

Appears in 8 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
beauty (2) customer (2) good (2) great (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service was exceptional.

"Wonderful experience " Read full review on Expedia 8/25/2009 Vote

2. The service and facilities were good but not "Ritz good.

"Nice but not quite up to Ritz standards " Read full review on Expedia 6/24/2009 Vote

3. The accomodations were beautiful, the hotel itself is beautiful, and the service impeccable.

"BEST HOTEL I EVER STAYED IN " Read full review on Travelocity 6/1/2009 Vote

4. The Sunday brunch was beyond expectations, and the service was excellent.

"BEST HOTEL I EVER STAYED IN " Read full review on Travelocity 6/1/2009 Vote

5. great service, and great food all made for a relaxing stay.

"Ritz Carlton - Pentagon CIty " Read full review on Expedia 3/17/2009 Vote

6. Be confident that you will receive the Ritz Carltons recognized quality service.

"One of the best hotels we have stayed at " Read full review on Expedia 4/30/2009 Vote

7. Decor was fitting for early '80's, Club level lounge was pathetic and service was marginal - at best.

"Will not return " Read full review on Expedia 12/16/2008 Vote

8. Overall the Ritz Carlton Experience and customer service was not there.

"Not Impressed at all " Read full review on Expedia 12/3/2008 Vote