Best Western Pheasant Hill Spokane, Spokane, Service

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Rank

24th

Out of 94

Best Western Pheasant Hill Spokane	Average Price: $116 Check Rates

Hotel Class:

12415 East Mission Avenue

Spokane, 99216 View map

3-Star Hotel Rank: 12 of 21
Average review rating: 4.38

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (52) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (52) , YahooTravel (16)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (2) bargain (1) bathroom (2) bed (11) breakfast (72) cable (2) charge (4) check in (6) check out (3) checkout (1) check-out (1) complimentary (8) deal (2) decor (1) discount (2) downtown (8) fee (2) food (12) freeway (8) front desk (20) highway (3) hot tub (5) hotel (75) housekeeping (6) interstate (6) lobby (9) location (17) manager (5) money (3) neighborhood (3) parking (6) pillow (7) pool (45) price (19) recommend (8) restaurant (11) room (95) service (19) sheets (2) spa (5) staff (51) street (5) suite (5) tub (1) value (7) view (7) water pressure (1) whirlpool (1) wireless (7) workout room (1)

Service

Appears in 19 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) courteous (2) customer (6) friendly (3) good (5) hotel (3) impressed (2) need (2) nice (2) perfect (6) pool (2) price (2) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was good, let us check in early with no problems.

"Good inexpensive place to stay " Read full review on Expedia 9/28/2009 Vote

2. But on the other hand, management needs some lessons in friendly customer service, the room had some issues with the toilet and heat, and the complimentary breakfast service and business center need some help.

"Decent hotel, but had a few issues " Read full review on TripAdvisor 8/18/2009 Vote

3. I have stayed here previously (for about 2 weeks) and was impressed by the service and price at that time.

"Great for everyone " Read full review on Expedia 2/14/2009 Vote

4. Good service, friendly staff, and easy freeway access.

"Great for everyone " Read full review on Expedia 2/14/2009 Vote

5. This hotel has very good customer service with a full breakfast included in the price.

"Great value, good location " Read full review on Expedia 9/5/2008 Vote

6. The service lady was very nice and courteous and always made sure nothing was missing in breakfast bar and everyone had served themselves well.

"just o.k. " Read full review on TripAdvisor 7/9/2008 Vote

7. The service lady was very nice and courteous and always made sure nothing was missing in breakfast bar and everyone had served themselves well.

"just o.k. " Read full review on TripAdvisor 7/9/2008 Vote

8. On the bright side, what I find true in the reviews is the good service in the breakfast area.

"just o.k. " Read full review on TripAdvisor 7/9/2008 Vote

9. On the bright side, what I find true in the reviews is the good service in the breakfast area.

"just o.k. " Read full review on TripAdvisor 7/9/2008 Vote

10. The service was great as was the room.

"I would recomend it very highly. Clean and helpful to our needs. " Read full review on Expedia 6/25/2008 Vote