The Westin San Francisco Airport, Millbrae, Service

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Home » United States » California » Millbrae Hotels » The Westin San Francisco Airport

OpinionWell
Rank

3rd

Out of 7

The Westin San Francisco Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1 Old Bayshore Hwy

Millbrae, 94030 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.9

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (39) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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$ (6) accommodating (2) airport (12) amazing (1) apology (1) area (4) awful (1) bad (3) bags (2) bar (2) barely (1) basic (1) bath (1) bathroom (1) beautiful (1) bed (11) beds (3) bill (1) charge (3) check in (3) check out (1) checkout (1) dinner (2) discount (2) downtown (4) food (7) front desk (5) hot tub (1) hotel (32) lobby (3) location (9) manager (1) minibar (1) parking (4) pool (3) price (5) rate (3) recommend (2) restaurant (7) room (23) room service (3) service (9) sheets (1) shower (2) shuttle (5) staff (12) valet (1) value (1) view (3) walk (4)

Service

Appears in 9 comments.

25% wrote positive comments about service

The following words were used in comments with Service:
good (2) hotel (4) shuttle (2) slow (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The phone operator was very friendly and made the stay better, but the service and in the restaurant quickly took that away.

"Poor Poor Service " Read full review on Travelocity 11/1/2009 Vote

2. Good location, close to airport, shuttle service to airport, comfortable beds.

"Will stay again " Read full review on Expedia 4/29/2009 Vote

3. We hopped a shuttle service to the airport.

"Good Choice " Read full review on Expedia 4/7/2009 Vote

4. the hotel needs a clean sweep of all services and re education on service, health requirements in food handeling and management.

"Room given away ! " Read full review on Travelocity 6/1/2008 Vote

5. the restaurant: double yikes!dinner service which was gifted the next day by the hotel.

"Room given away ! " Read full review on Travelocity 6/1/2008 Vote

6. 2009 and the poor service from the staff throughout my stay was just wow, the hotel is missing a lot of the hotel basics which is really sad to see.

"Poor Poor Service " Read full review on Travelocity 11/1/2009 Vote

7. A few things I felt could be improved upon: customer service (the lady that checked me in seemed a bit rude).

"nice but could use some improvement " Read full review on Expedia 9/16/2009 Vote

8. Service was a bit slow at the front desk and they allow pets which was a turn off for me.

"Great for the price! " Read full review on Expedia 5/27/2009 Vote

9. Restaurant food was good, not great, and service was slow, but it was early morning.

"Westin is excellent " Read full review on Expedia 2/5/2009 Vote