Crowne Plaza San Francisco International Airport, Burlingame, Service

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OpinionWell
Rank

4th

Out of 12

Crowne Plaza San Francisco International Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1177 Airport Boulevard

Burlingame, 94010 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (161) , Travelocity (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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$ (4) accommodation (1) amenity (3) bargain (1) bathroom (4) bed (6) bill (1) breakfast (7) charge (3) check in (5) check out (3) check-out (1) complimentary (3) cost (5) discount (1) downtown (1) exterior (1) fee (6) fitness facility (1) food (5) freeway (5) front desk (10) gym (2) highway (4) hot tub (1) hotel (46) lobby (4) location (6) manager (1) money (2) neighborhood (1) parking (19) pool (7) price (3) rate (2) recommend (1) restaurant (9) room (55) room service (5) service (14) sheets (1) shuttle (8) staff (11) suite (1) to park (1) towel (2) tub (1) walk (1) waterfront (1) wireless (1)

Service

Appears in 14 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (3) excellent (3) free (3) good (2) hotel (4) internet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Adequate service and amenities for the price.

"So-So Stay " Read full review on Expedia 1/20/2010 Vote

2. its good, clean, but the internet service not included in a price in the room, only in the lobby is free.

"good hotel " Read full review on Expedia 10/9/2009 Vote

3. Excellent customer service with big hospitality.

"Great Hotel ! " Read full review on Expedia 8/30/2009 Vote

4. Friendly, excellent service for a somewhat dated hotel.

"somewhat dated " Read full review on Expedia 8/13/2009 Vote

5. It was clean and service was good.

"Good Hotel if you need to stay close to the airport " Read full review on Expedia 7/29/2009 Vote

6. I think they need to review their customer service skills at a minimum if they keep preferring to hire old men to do the job.

"Beware of Cranky Staff!! " Read full review on Expedia 1/26/2010 Vote

7. My only drawback was the internet service; I had expected it to be free as I read in the hotel description.

"Layover in SFO " Read full review on Travelocity 11/1/2009 Vote

8. Our air departure was rather early, so I selected a hotel near SFO with complimentary shuttle service, but did not want to spend a fortune.

"Layover in SFO " Read full review on Travelocity 11/1/2009 Vote

9. They have a free shuttle service to Burlingame and the airport.

"Good Hotel if you need to stay close to the airport " Read full review on Expedia 7/29/2009 Vote

10. For now they are discounting the rooms heavily and cutting back on service.

"Old hotel in need of renovation " Read full review on Expedia 1/27/2009 Vote