Sands Regency Hotel and Casino, Reno, Front Desk

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Rank

5th

Out of 158

Sands Regency Hotel and Casino	Average Daily Rate: NA Check Rates

Hotel Class:

345 North Arlington Avenue

Reno, 89501 View map

3-Star Hotel Rank: 3 of 20
Average review rating: 3.56

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (158) , MyTravelGuide (382) , YahooTravel (71)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lady at front desk was also friendly and very helpful.

"Great value " Read full review on YahooTravel 12/15/2007 Vote

2. Check in was easy, we had to go back down to the front desk as the keys for the second room weren't keyed right.

"Meh....Not the best stay ever but can’t say we won’t be back. " Read full review on Expedia 9/23/2010 Vote

3. I was so digusted that I immediately called the front desk.

Read full review 3/17/2010 Vote

4. While the security guards were in the room I called the front desk mamager for another room and told them that I should not be required to pay for my stay and they refused.

Read full review 3/17/2010 Vote

5. Needless to say I reported it to the front desk and decided to leave instead of getting another room.

Read full review 3/16/2010 Vote

6. When we checked in, the front desk agent said there was a $100 deposit fee we had to pay that we had no idea about.

"Terrible " Read full review on Expedia 12/16/2009 Vote

7. We called the front desk and asked for a manager, who came on the line and laughed it off, explaining that it just happens.

Read full review 2/8/2008 Vote