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Embassy Suites Hotel-Portland Washington Square

Average Daily Rate: NA  
 
Hotel Class:
9000 SouthWest Washington Square Road
Tigard, 97223 View map  
3-Star Hotel Rank: 1 of 2
Average review rating: 4.29
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (71) , MyTravelGuide (27)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 8 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
mistake (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Front desk employees were courteous and effecient.
"A good night’s rest. " Read full review on Expedia   7/24/2009 Vote      
2. When I called the front desk they offered to switch rooms right away, but then I just asked for them to remove the food and they did within 10 minutes.
"Beautiful place " Read full review on Expedia   9/16/2009 Vote      
3. I called the front desk and they sent a housekeeper up to pick up the items.
"Second Stay " Read full review on Expedia   7/1/2009 Vote      
4. Neither the front desk agent or the housekeeper apologized or asked if we wanted a new room.
"Second Stay " Read full review on Expedia   7/1/2009 Vote      
5. I thought all E/S rooms were Atrium views; the front desk happily changed our room to an Atrium view.
"Not bad, could easily have been much better " Read full review on Expedia   6/24/2009 Vote      
6. The folder inside the room said checkout was at 1pm but then the front desk started calling and bellmen dropped by at 12:05 and said that was only for diamond members.
"Facilities were amazing, staff was not " Read full review on Expedia   8/31/2008 Vote      
7. When I dropped my keys off at the front desk I once again told them that the book said 1pm and wanted to make sure I wasn't charged and then gave them the former guests stuff and said I wasn't sure about how clean my room was and all she did was roll her eyes.
"Facilities were amazing, staff was not " Read full review on Expedia   8/31/2008 Vote      
8. They claimed that it was a front desk person's mistake and reversed that charge but still - who know how many older folks never find out about such mistakes.
"They double charged me! " Read full review on Expedia   8/19/2009 Vote      
   
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