The Phoenician, Scottsdale, Concierge

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Rank

6th

Out of 144

The Phoenician	Average Daily Rate: NA Check Rates

Hotel Class:

6000 East Camelback Road

Scottsdale, 85251 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.71

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (1) , Travelocity (3) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (4) bar (5) bath (2) bathroom (8) bed (1) breakfast (4) cabana (1) charge (1) check in (1) check out (1) concierge (6) cost (4) discount (1) downtown (3) fitness center (1) food (19) front desk (4) gym (2) hotel (53) housekeeping (4) landscape (2) lobby (3) location (15) lunch (2) manager (1) massage (2) mini bar (1) money (2) parking (3) patio (1) pool (39) price (3) rate (5) recommend (5) restaurant (33) room (48) room service (5) service (36) shower (4) spa (14) staff (32) suite (1) to park (1) towel (4) tub (2) valet (2) view (13) walk (6) walk-in (1)

Concierge

Appears in 6 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (3) pool (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was especially helpful providing maps and information to various locations I requested and more.

"Wonderful and pristine! " Read full review on Expedia 2/21/2010 Vote

2. The concierge is extremely helpful in setting up excursions that are a "must do" while visiting the area.

"Beautiful and worth the visit. " Read full review on Expedia 1/8/2010 Vote

3. BEAUTIFUL GOLF COURSES, 2 ACRE CACTUS GARDEN, TENNIS COURTS, POOLS ETC. THE STAFF FROM MANAGERS, DESK STAFF,CONCIERGES, RESTAURANT STAFF, HOUSEKEEPING AND GROUNDS CREW WERE ALL VERY FRIENDLY AND HELPFUL.

"WOW!!!THE PHOENICIAN MADE US FEEL LIKE ROYALTY...THANKS EXPEDIA FOR THE RECOMMENDATION " Read full review on Expedia 3/11/2010 Vote

4. Don't rely on the concierge for the best restaurant recommendations.

"Elegant and expensive " Read full review on Expedia 3/2/2010 Vote

5. From concierge to towel boy we were treated with tremendous courtesy and pampered.

"Fabulous " Read full review on Expedia 8/21/2009 Vote

6. Construction, kids in the 'relaxation' pool, it takes forever to get a concierge to answer the phone, ice cream parlor/restaurant closes too early, Windows on the Green restaurant closed indefinitely.

"This place has changed ....and not in a good way. " Read full review on YahooTravel 4/11/2009 Vote