Staten Island Hotel, Staten Island, Service

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Rank

1st

Out of 6

Staten Island Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1415 Richmond Avenue

Staten Island, 10314 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 3.49

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 9 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) ferries (2) hotel (3) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After asking for cleaning service, they did vacuum the room though.

"Could not get anything right the first time " Read full review on Expedia 9/15/2009 Vote

2. The shuttle service SUCKS BIG TIME.

"Could not get anything right the first time " Read full review on Expedia 9/15/2009 Vote

3. The room was nice and very clean, but the service was a little lacking.

"Room very clean and well maintained, Service is lacking. " Read full review on Expedia 2/20/2009 Vote

4. The people were wonderful and the shuttle service was nice.

"Was a wonderful place to stay " Read full review on Expedia 1/14/2009 Vote

5. We even had to wait over 45 minutes once for the service.

"Could not get anything right the first time " Read full review on Expedia 9/15/2009 Vote

6. Basically, the service entails a run-down minivan that will take you to and from the ferry terminal.

"Could not get anything right the first time " Read full review on Expedia 9/15/2009 Vote

7. I understand that the restaurant in the hotel was closed, but they had a menu for the Applebee's right down the road that was filling in for that service.

"Room very clean and well maintained, Service is lacking. " Read full review on Expedia 2/20/2009 Vote

8. terrible shuttle service to the staten island ferry.

"don’t go there " Read full review on Expedia 1/14/2009 Vote

9. Hotel room service contractor has some issues with posting/reporting payment for service, but hotel resolved issue after check out and account was credited for amount overcharged.

"Not Impressed " Read full review on Expedia 1/3/2009 Vote