Nevada Palace Hotel Casino, Las Vegas, Front Desk

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Rank

165th

Out of 481

Nevada Palace Hotel Casino	Average Daily Rate: NA Check Rates

Hotel Class:

5255 Boulder Hwy

Las Vegas, 89122 View map

2-Star Hotel Rank: 41 of 99
Average review rating: 3.76

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (36) , TripAdvisor (20) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 6 comments.

The following words were used in comments with Front desk:
noisy (2)

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1. She then put me on hold for fifteen minutes until I hung up and went down stairs to the front desk.

"They Have No Idea What Customer Service Is " Read full review on YahooTravel 3/9/2009 Vote

2. When we called the front desk they explained there was NOTHING THEY COULD DO FOR US AND THAT WE WERE JUST GOING TO HAVE TO DEAL WITH IT.

"They Have No Idea What Customer Service Is " Read full review on YahooTravel 3/9/2009 Vote

3. A special thanks to Loren at the front desk for going out of her way to switch our friends to a corner view room.

"Great Value " Read full review on TripAdvisor 2/13/2009 Vote

4. I went up to the front desk and curiously asked when is the earliest I could check in.

"Very nice " Read full review on TripAdvisor 11/28/2008 Vote

5. Only glitch was VERY NOISY neighbors adjacent,so noisy that front desk accommodated me wit a mid stay room change which wasmuch better.

"For the Price,You can't beat it " Read full review on TripAdvisor 5/21/2009 Vote

6. (THEY NEVER CHECKED BACK IN FIFTEEN MINUTES TO TELL ME I CAN’T GET A HOLD OF A MANAGER OR WE WILL HAVE ONE CALL YOU NOTHING WAS SAID TO ME WAITING IN ANGER FOR FIFTEEN MINUTES) When I went down stairs the lady at the front desk was very unhelpful.

"They Have No Idea What Customer Service Is " Read full review on YahooTravel 3/9/2009 Vote