Harvey Hotel DFW Airport, Irving, Service

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OpinionWell
Rank

2nd

Out of 85

Harvey Hotel DFW Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4545 West John Carpenter FreeWay

Irving, 75063 View map

3-Star Hotel Rank: 1 of 19
Average review rating: 4.42

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (53) , MyTravelGuide (65)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (1) airport (12) area (3) attention (1) bad (1) bar (2) bath (2) bathroom (3) beautifully (2) bed (6) beds (8) best (1) better (3) breakfast (4) broke (1) business (1) check in (2) downtown (1) food (6) freeway (1) front desk (3) gym (1) highway (1) hot tub (2) hotel (38) lobby (4) location (2) manager (1) money (2) parking (2) pillow (1) pool (3) price (2) rate (4) recommend (4) restaurant (9) room (16) room service (2) service (8) sheets (1) shower (3) shuttle (3) staff (13) steam (1) street (4) suite (1) towel (5) value (1) view (1) wireless (1)

Service

Appears in 8 comments.

57% wrote positive comments about service

The following words were used in comments with Service:
exceptional (2) hotel (3) liked (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With the exception of the gentleman running the desk at 4 AM, the service was exceptional and the hotel was immaculate.

"Lovely " Read full review on Expedia 12/30/2009 Vote

2. clean rooms, great service, complementary airport shuttle, free parking, comfortable beds.

"Impressive hotel " Read full review on Expedia 10/7/2009 Vote

3. Their staff simply were unable to provide an acceptable level of service at all over the entire period.

"Nice Property, but Terrible Service " Read full review on Expedia 9/11/2009 Vote

4. Hotel was very nice, service was pretty good, but I did not like the fact that they would not let me borrow a cart to take my luggage to my car, they said they would have to do it, in other words, I would have to pay some one to do it, I dont like paying for something I can do myself.

"Not to bad at all " Read full review on Expedia 7/28/2009 Vote

5. The check in was about 2 minutes long, how is that for service.

"Awesome and Beautiful " Read full review on Expedia 9/29/2009 Vote

6. I was not impressed with the quality of customer service at The Westin.

"Not impressed at Westin " Read full review on Expedia 1/4/2010 Vote

7. However, the service in the hotel is simply terrible.

"Nice Property, but Terrible Service " Read full review on Expedia 9/11/2009 Vote

8. Even when I brought the service problems to the attention of management, nothing improved or got accomplished any faster.

"Nice Property, but Terrible Service " Read full review on Expedia 9/11/2009 Vote