Homewood Suites by Hilton Chicago Lincolnshire, Schaumburg, Front Desk

OpinionWell's Blog

Home » United States » Illinois » Schaumburg Hotels » Homewood Suites by Hilton Chicago Lincolnshire

OpinionWell
Rank

9th

Out of 31

Homewood Suites by Hilton Chicago Lincolnshire	Average Daily Rate: NA Check Rates

Hotel Class:

1251 American Lane

Schaumburg, 60173 View map

3-Star Hotel Rank: 5 of 12
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

added bonus (1) adequate (2) adult (1) amazed (1) amenity (2) apology (1) area (11) arrival (1) awesome (1) bags (1) bar (2) bathroom (2) beautifully (1) bed (4) beds (1) big (4) breakfast (11) check in (1) check out (1) complimentary (2) deal (1) dinner (1) exercise room (1) fitness center (1) fitness room (1) food (2) front desk (8) hot tub (3) hotel (31) housekeeping (1) lobby (2) location (3) money (1) pool (10) price (1) recommend (2) restaurant (5) room (31) room service (1) sauna (2) service (4) shower (1) staff (6) street (1) suite (6) towel (3) value (1) view (1) walk (1) whirlpool (1)

Front desk

Appears in 8 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Called down stairs at 9:30ish and said the room wasn't very clean, front desk apologized asked if I wanted another room, at this point the children are tired and I declined and asked for the floor to be cleaned in the morning.

"Not worth the price & Dirty! " Read full review on Expedia 11/18/2009 Vote

2. Front desk nite clerk was very helpful (altho signage at hotel needs improvement)and I had a great room.

"Recent Visit during Renovation " Read full review on Expedia 12/26/2007 Vote

3. Our TV did not work but we were able to get it going after talking to the front desk.

"It was OK- Not impressed! " Read full review on Expedia 3/25/2009 Vote

4. It took an hour before the front desk responded to ask them to be quieter.

"good breakfast, bad overhead neighbors " Read full review on Expedia 9/25/2008 Vote

5. The front desk won't bring anything to your room.

"Decent for the price " Read full review on Expedia 5/28/2008 Vote

6. Our remote didn't work and my husband had to go down to the front desk and was then told by them that it worked fine and they didn't have replacement batteries.

"Decent for the price " Read full review on Expedia 5/28/2008 Vote

7. The remote control did not work so we called the front desk they brought up another one and didn't work as well.

"Unacceptable " Read full review on Expedia 4/9/2008 Vote

8. You ask for towels cause they never gave enough and they tell you to pick it up at the front desk.

"Not bad for the price " Read full review on Expedia 11/29/2007 Vote