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OpinionWell
Rank
16th
Out of 197

Millennium Bostonian Hotel Boston

Average Price: $298  
 
Hotel Class:
26 North Street
Boston, 02109 View map  
4-Star Hotel Rank: 14 of 38
Average review rating: 3.94
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (72) , MyTravelGuide (437) , TripAdvisor (462) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
pleasant (2)   professional (2)   reservation (2)   return (3)   rollaway (4)   rude (3)    
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1. Mercado, one of the managers, was more so professional and helpful.
""The Only Place We'll Stay in Boston" " Read full review on TripAdvisor   10/17/2011 Vote      
2. This manager was pleasant but then delivered the stunning news that we might end up with an air mattress as they had no rollaways.
"Horrible service with room assignment (nearly got stuck with air mattress!) and rude manager " Read full review on TripAdvisor   8/28/2009 Vote      
3. I called the manager on duty (luckily not the rude guy).
"Horrible service with room assignment (nearly got stuck with air mattress!) and rude manager " Read full review on TripAdvisor   8/28/2009 Vote      
4. Hotel staff from janitors to managers were excellent and professional.
"Wonderful Hotel, Excellent Location " Read full review on TripAdvisor   3/21/2009 Vote      
5. When we reported the incident to the managers, Scott and Andrew, all they could say was that the housekeeper has worked with us for 17 years.
"Terrible Management Response " Read full review on TripAdvisor   8/17/2011 Vote      
6. At this point the manager did offer to refund one night.
"Convenient but multiple problems from the start " Read full review on TripAdvisor   8/16/2011 Vote      
7. Finally the manager did offer to move us but we had a connecting room b/c my parents have medical issues and they were in the other room so we couldn't move.
"Convenient but multiple problems from the start " Read full review on TripAdvisor   8/16/2011 Vote      
8. I went to the manager at the front desk and to her credit she acknowledged this complaint from others numerous times and she gave us a roll-a-way bed for our room at no charge (normally it is $20.00 per night for one).
"It was O.K. but I won't go back anytime soon... " Read full review on TripAdvisor   7/23/2011 Vote      
9. Medical Center--so we missed our son's appointment (but the manager gave us free breakfast coupons for the goof up).
"Too many glitches " Read full review on TripAdvisor   4/1/2011 Vote      
10. The night manager said the air was not turned on yet for the building, but that wasn't true as we had air the second night.
"Too many glitches " Read full review on TripAdvisor   4/1/2011 Vote      
   
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