AQUA Palms and Spa, Honolulu, Front Desk

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Rank

10th

Out of 165

AQUA Palms and Spa	Average Price: $154 Check Rates

Hotel Class:

1850 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 4 of 20
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (13) , Travelocity (62) , TripAdvisor (831) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (50) balcony (151) bar (36) bathroom (147) beach (591) bed (250) breakfast (336) cable (28) charge (33) check in (98) complimentary (52) concierge (33) cost (56) deal (77) decor (26) dinner (31) discount (36) downtown (31) food (100) front desk (162) hotel (1715) housekeeping (42) laundry (32) lobby (227) location (545) manager (64) massage (39) money (97) ocean (130) parking (299) pool (275) price (250) rate (93) recommend (149) restaurant (212) room (1678) service (239) shower (61) shuttle (47) spa (196) staff (643) street (281) suite (40) to park (28) towel (94) tub (31) value (127) view (325) walk (383) wireless (43)

Front desk

Appears in 162 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (9) desk (167) free (10) friendly (26) great (7) helpful (39) hotel (14) need (9) nice (10) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was always friendly and accommodating.

"Good Value, Good Location for Touring Honolulu " Read full review on TripAdvisor 5/14/2012 Vote

2. - The front desk service is nice but at time overwhelmed since there is typically only one person at a time manning the front.

"An ok hotel " Read full review on TripAdvisor 4/12/2012 Vote

3. from cleaning, front desk to the bell staff.

"Friendly staff with aloha spirit...home away from home. " Read full review on TripAdvisor 4/5/2012 Vote

4. We found the front desk staff to be very friendly and helpful.

"Good Value " Read full review on TripAdvisor 2/15/2012 Vote

5. The staff - front desk, bell and concierges were great - not so for the cleaning staff.

"Not sure the lower cost is worth it. " Read full review on TripAdvisor 2/11/2012 Vote

6. There are free red apples at the front desk reception, but unless you have no shame, you can only take 1 each.

"Great Value! So-so location. Ghetto pool (dirty). " Read full review on TripAdvisor 1/22/2012 Vote

7. I was disappointed on arrival however as the front desk staff, while pleasant, were not nearly as friendly or knowledgeable as the rep I had spoken to on the phone.

"Great Stay & Military Rates! " Read full review on TripAdvisor 1/22/2012 Vote

8. Those that work at the front desk where friendly and helpful.

"Descent discount hotel for the price " Read full review on TripAdvisor 1/3/2012 Vote

9. Room was spacious, very comfortable bed, big flatscreen, safe etc., front desk staff very friendly.

"Very good stay in Waikiki " Read full review on TripAdvisor 12/23/2011 Vote

10. Front desk staff courteous, friendly, helpful/knowledgable.

"Would consider a return " Read full review on TripAdvisor 12/21/2011 Vote