Hampton Inn and Suites Atlanta Downtown, Atlanta, Service

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OpinionWell
Rank

94th

Out of 426

Hampton Inn and Suites Atlanta Downtown	Average Price: $156 Check Rates

Hotel Class:

161 SPRING STREET

Atlanta, 30303 View map

2-Star Hotel Rank: 17 of 82
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (4) , Travelocity (5) , TripAdvisor (59) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (2) bath (1) bathroom (11) bed (10) bill (2) breakfast (51) charge (4) check in (6) check out (1) checkout (1) complimentary (3) cost (2) deal (1) decor (1) dinner (1) discount (2) downtown (46) fee (2) food (15) front desk (22) gym (2) hotel (102) housekeeping (2) lobby (8) location (46) money (7) neighborhood (2) parking (31) pillow (4) pool (2) price (4) rate (5) recommend (7) restaurant (14) room (90) service (21) shower (3) shuttle (1) staff (63) street (20) suite (15) to park (2) towel (1) valet parking (1) value (5) view (2) walk (34) wireless (6) workout room (1)

Service

Appears in 21 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
accommodating (2) breakfast (2) clean (2) customer (3) excellent (4) free (3) friendly (2) good (3) great (3) hotel (9) internet (3) nice (2) reasonable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There was parking available and excellent customer service.

"Satisfied Customer " Read full review on TripAdvisor 5/13/2012 Vote

2. Truly great service indicative of Southern hospitality, at a very reasonable price.

"Helpful staff, comfortable stay " Read full review on TripAdvisor 4/15/2012 Vote

3. The service was excellent and accommodating.

"Great location and service! " Read full review on TripAdvisor 3/27/2012 Vote

4. Good service from staff and the room was updated even though the building is a national historic site holding on to some of it's antique charm, like the windows that offer little resistant to outside city noise.

"Convenient for downtown " Read full review on TripAdvisor 3/3/2012 Vote

5. Great location, the staff was friendly and efficient, loved my suite, and outstanding service.

"February 2012 " Read full review on TripAdvisor 2/20/2012 Vote

6. EXCELLENT Service.

"Exellent Find in a tight spot " Read full review on TripAdvisor 11/9/2011 Vote

7. Everything about this hotel was nice starting with the check in, personal note hand delivered thanking us for choosing this hotel, the free internet service, the reasonable parking fee, the wonderful full breakfast including eggs and sausage.

"The perfect trip " Read full review on TripAdvisor 9/27/2011 Vote

8. I'm sorry I normally do not complain but they need to work on customer service a lot more than they seem to care to.

"Rude Front desk staff. " Read full review on TripAdvisor 9/12/2011 Vote

9. The staff provided excellent services throughout my stay.

"Good amenities, convenient location and nice-efficient staff " Read full review on TripAdvisor 8/17/2011 Vote

10. However, clean, good customer service and pretty descent breakfast.

"Good location, good customer service, very noisy. " Read full review on TripAdvisor 7/20/2011 Vote