Springhill Suites by Marriott Jacksonville Deerwood, Jacksonville, Service

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OpinionWell
Rank

46th

Out of 213

Springhill Suites by Marriott Jacksonville Deerwood	Average Daily Rate: NA Check Rates

Hotel Class:

4385 SOUTHSIDE Boulevard

Jacksonville, 32216 View map

3-Star Hotel Rank: 27 of 42
Average review rating: 4.29

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (12) , Travelocity (4) , TripAdvisor (37) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (2) bar (2) bath (1) bathroom (12) bathtub (1) beach (2) bed (12) bill (1) breakfast (27) check in (2) closet (1) complimentary (3) cost (1) deal (1) discount (2) downtown (2) fitness center (2) food (5) front desk (14) hotel (55) housekeeping (10) laundry (2) laundry room (1) lobby (6) location (17) maid service (3) manager (4) parking (2) patio (1) pool (14) price (2) rate (8) recommend (1) restaurant (13) room (62) service (5) sheets (3) shower (5) staff (17) street (2) suite (20) to park (1) towel (10) tub (3) valet (1) value (4) view (4) walk (9) whirlpool (2) wireless (1)

Service

Appears in 5 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
great (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their customer service was outstanding.

"Good Value! " Read full review on TripAdvisor 12/29/2011 Vote

2. The service we received here was great, but there are some improvements that could be made.

"Sufficient, but nothing special " Read full review on TripAdvisor 11/28/2011 Vote

3. Again the service and cleanliness were great.

"Sufficient, but nothing special " Read full review on TripAdvisor 11/28/2011 Vote

4. Everything was great - service, room, breakfast & VERY clean.

"Great stay-only wish it could have been longer!!! " Read full review on TripAdvisor 3/21/2011 Vote

5. Upon checking out, the customer service representative asked how our stay was and I told her it was terrible.

"Tiny Suites, Bed's weren't queen size, Terrible 'hot' breakfast " Read full review on TripAdvisor 5/21/2010 Vote