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OpinionWell
Rank
105th
Out of 366

Mainstay Phoenix

Average Price: $99  
 
Hotel Class:
9455 North Black Canyon Highway
Phoenix, 85021 View map  
2-Star Hotel Rank: 30 of 69
Average review rating: 4.08
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (7) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (29) , YahooTravel (4)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Sheets
Appears in 6 comments. 
25% wrote positive comments about sheets
The following words were used in comments with Sheets:
cares (2)   carpet (2)   clean (2)   dirty (2)   floor (2)   hallway (2)   hotel (2)   need (4)   roach (2)    
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1. The couches and chairs were stained and disgusting, I was afraid to sit anywhere except on my bed with everything but the sheets (which did at least appear clean) pulled off of it.
"SHADY PLACE, dirty, no way do you want to stay here " Read full review on TripAdvisor   3/13/2012 Vote      
2. 1 st night the sheets on the bed was for a full size went to the front desk not them nor housekeeping knew the diffrents in the sheet size.
"FLOPHOUSE for CRACKHEADS " Read full review on TripAdvisor   4/5/2012 Vote      
3. 16 people went there for a wedding, this was the worse hotel I have ever stayed in, I have stayed in cheaper but nicer & cleaner, the first day bathroom in Lobby there was a roach on the floor I did not say anything cause of the wedding, the carpets lets just say I did not walk barefoot, the washclothes & towels were dingy they need a new washer and need to use bleach, i used my sponge after that, these are smoke free rooms but they smelled awful one couple did leave we found out later, elevator they smoke on, the intranet you always had to ask can i use for a min we needed directions for attractions to visit, every morning we had to ask them to stock up the breakfast it was not much, twice we seen roaches, we told the maintence there he said they just sprayed so he could not understand why that is I went to show him the 2 my husband and i see on the wall in 2 different hallways he just shook his head and killed them, the last night we were there someone had punch our peep hole through it was laying on the floor when we got back, everyday when we left we kept the do not disturd sign so no one would go in, good thing cause 3 sisters that were in a room there expensive perfume got stolen, the trash on the outside in the hallways were always full, all i can say about this hotel the staff was friendly, this place was so bad i was scared to pull back the sheets to look at the mattress scared of what i may see, so i didnt, my husband did tell the person when we checked out everything he gave us, the 3 rooms we had 25% off the bill, my sister says they charge her 3 times and that she will have to wait 10 days, we just got back yesterday so we shall see, I have never ever written a review before i am 48 years old, this was the worse i have ever seen, it will never happen again do not care who it may offend, run do not stay here, my husband does plan on calling the health department, this place needs to be closed down and remolded, i think cause its cheap, and it has kitchetts that people stay there by the week they do not care and my husband the whole time we were there we only seen 1 maid and one cart.
"FILTHY, DISGUSTING, STEALS, ROCHES,STINK!!!!!! RUN " Read full review on TripAdvisor   9/6/2011 Vote      
4. The sheets were also stained with black stuff and torn.
"Drug Hotel " Read full review on TripAdvisor   3/10/2012 Vote      
5. The sheets were dirty and rolled up in the bed.
"Drug Hotel " Read full review on TripAdvisor   3/10/2012 Vote      
6. What you get is a barely clean room, no/stained towels, torn sheets and dirty, stained and ripped carpet.
"This Place is a DUMP " Read full review on TripAdvisor   1/27/2012 Vote      
   
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