Radisson Phoenix, Phoenix, Front Desk

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Rank

29th

Out of 366

Radisson Phoenix	Average Price: $122 Check Rates

Hotel Class:

3600 North Second Avenue

Phoenix, 85013 View map

3-Star Hotel Rank: 16 of 62
Average review rating: 3.73

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (5) , Travelocity (9) , TripAdvisor (95) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (13) bathroom (10) bed (40) breakfast (39) cabana (10) cable (5) charge (4) check in (13) check out (7) complimentary (7) cost (6) deal (8) dinner (10) downtown (33) food (31) freeway (5) front desk (36) gym (10) hot tub (3) hotel (268) housekeeping (8) landscape (6) lobby (17) location (52) manager (7) money (6) neighborhood (3) parking (29) pillow (6) pool (106) price (26) rate (17) recommend (14) restaurant (37) room (263) room service (5) service (49) sheets (3) shower (8) shuttle (11) staff (82) street (19) suite (29) towel (19) tub (3) value (7) view (8) walk (17) wireless (9)

Front desk

Appears in 36 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (4) hotel (6) management (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk helpful but the property seems very understaffed.

"Needs a spruce up..... " Read full review on TripAdvisor 3/29/2012 Vote

2. Amber at the front desk was terrific, she was very nice and welcoming.

"Clean, comfortable, great customer service " Read full review on TripAdvisor 3/2/2012 Vote

3. I felt like the front desk manager made decisions for Radisson as he would if it were his own company.

"Very accommodating and friendly " Read full review on TripAdvisor 3/15/2011 Vote

4. The front desk clerk was polite and very helpful.

"The best place I have ever stayed in! " Read full review on TripAdvisor 3/1/2011 Vote

5. The front desk staff were most helpful and kind.

"Very comfortable stay " Read full review on Expedia 7/20/2010 Vote

6. Hotel is clean and the Staff on the front Desk is very friendly.

"Great Hotel and Location " Read full review on TripAdvisor 6/1/2010 Vote

7. - Thick, black hair in shower- Shower does not drain properly so you stand in the water- Room smells like smoke- Stain on rug- Wall covering peeling off the wall- Old TV with converter boxOn the good side:- Front desk staff is very nice- Bartender was really personable and friendly.

"Just say No.....Let me count the reasons.... " Read full review on Travelocity 4/1/2010 Vote

8. The front desk was very friendly, and greated us everytime we walked in and said have a great day when we walked out.

"Not a bad place.... " Read full review on Expedia 9/25/2008 Vote

9. Not enough service in hotel restaurant---not enough help at front desk.

"National Convention -- hope not soon " Read full review on Expedia 8/29/2008 Vote

10. When we got to the front desk, and I explained that I had paid for a suite and why, all the manager said was sorry and that we'd have to wait another 2 hours or so before our correct room was ready.

"Horrible management & staff! DO NOT STAY HERE!! " Read full review on TripAdvisor 5/3/2012 Vote