Phoenix Wyndham, Phoenix, Manager

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Rank

21st

Out of 366

Phoenix Wyndham	Average Price: $195 Check Rates

Hotel Class:

50 East Adams Street

Phoenix, 85004 View map

3-Star Hotel Rank: 12 of 62
Average review rating: 3.56

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (75) , MyTravelGuide (4) , TripAdvisor (179) , YahooTravel (12)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (45) bath (9) bathroom (45) bed (44) bill (7) breakfast (33) charge (11) check in (35) check out (6) closet (5) concierge (16) cost (10) deal (7) decor (15) dinner (15) downtown (87) fee (6) fitness center (6) food (31) front desk (45) gym (5) hotel (364) housekeeping (6) lobby (59) location (80) manager (16) money (8) parking (34) patio (5) pillow (13) pool (39) price (23) rate (21) recommend (20) restaurant (70) room (337) room service (20) service (95) sheets (5) shower (24) staff (111) street (20) suite (23) to park (6) towel (18) valet (31) valet parking (12) view (21) walk (35)

Manager

Appears in 16 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
bug (5) hotel (7) housekeeping (2) lobby (2) management (17) return (2) secure (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But the best part of all was our catering manager, Michael Petersen-Incorvaia, who treated us like family.

"Awesome convention location! " Read full review on TripAdvisor 2/3/2012 Vote

2. Later I found out that 2 of my colleagues who are Silvers in the program were upgraded to suites and sent notes from the manager saying how thrilled they were to have them staying.

"So so " Read full review on TripAdvisor 4/6/2012 Vote

3. And the second reason was to talk about the manager Robbie who was great.

"Great Experience " Read full review on TripAdvisor 3/18/2012 Vote

4. Reported to Manager, and showed a bite.

Read full review 5/4/2011 Vote

5. Of course they said the room was inspected and nothing found, but upon my return to the hotel that first day, I displayed numerous bites to the manager on duty.

Read full review 4/20/2011 Vote

6. He called the hotel manager who came to the room with a representative from housekeeping.

Read full review 12/1/2010 Vote

7. There were three people in the room looking at a dead bug--my husband, the hotel manager, and a housekeeper.

Read full review 12/1/2010 Vote

8. I put the bug in a kleenex and went to the lobby and showed the manager.

Read full review 10/11/2010 Vote

9. The Starbucks located right off the lobby is enough to give this hotel a top rating; but, what really makes the hotel unique is the friendliness and service of the General Manager and hotel staff.

"Customer Service is not dead! " Read full review on TripAdvisor 8/24/2010 Vote

10. I contacted the hotel directly to find out what happened, and the manager, Jacob Wright (sp?) started shouting at me accusing me of being bi-polar and having called him the night before to cancel my reservation.

"Absolutely Awful Hotel " Read full review on TripAdvisor 4/2/2010 Vote