Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Embassy Suites Phoenix
Back to search results
OpinionWell
Rank
13th
Out of 366

Embassy Suites Phoenix

Average Price: $140  
 
Hotel Class:
4415 East Paradise Village Parkway South
Phoenix, 85032 View map  
3-Star Hotel Rank: 7 of 62
Average review rating: 4.25
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (138) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 29 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (2)   area (2)   arrival (3)   charged (3)   clerk (2)   desk (30)   floor (3)   friendly (4)   helpful (2)   hotel (2)   location (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The rooms are dated and the front desk personnel was neither very friendly or accommodating.
"Not Good " Read full review on TripAdvisor   3/22/2011 Vote      
2. Front desk and all employees were very friendly and helpful - always nice when a single lady is travelling alone.
"Good Hotel! " Read full review on TripAdvisor   1/18/2011 Vote      
3. The location is sort of out the way from most attractions in Phoenix, a reason the front desk used to justify the $15 per day charge for wi-fi.
"Just so-so hotel with exhorbitant wifi charge " Read full review on TripAdvisor   10/3/2009 Vote      
4. Front Desk staff was very helpful in all situations.
"Great View " Read full review on Expedia   3/31/2009 Vote      
5. The front desk staff were very friendly and gladly provided directions and seemed to know the area.
"Enjoyed the Embassy Suites " Read full review on TripAdvisor   11/11/2008 Vote      
6. The view from the room is just beautiful, the front desk staff are very friendly and professional.
"Great Location. " Read full review on TripAdvisor   10/20/2008 Vote      
7. The front desk staff were always courteous and efficient.
"Fantastic property! " Read full review on TripAdvisor   7/4/2008 Vote      
8. He said that tommorrow, some higher floor rooms would open up and to speak to the front desk in the morning.
"Very nice property with lousy front desk service " Read full review on TripAdvisor   4/16/2012 Vote      
9. You bet we would, but we'd go in knowing not to expect much from the front desk folks and that we may or may not get the room we reserved.
"Very nice property with lousy front desk service " Read full review on TripAdvisor   4/16/2012 Vote      
10. The next morning, I went back to the front desk and spoke to a manager, who advised me that the guy the night before never should have told us there were higher floor rooms available the next day as this was not true.
"Very nice property with lousy front desk service " Read full review on TripAdvisor   4/16/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved