Holiday Inn Indianapolis, Indianapolis, Service

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Rank

46th

Out of 274

Holiday Inn Indianapolis	Average Price: $160 Check Rates

Hotel Class:

410 South Missouri Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 26 of 71
Average review rating: 3.5

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (46) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (4) bath (1) bathroom (5) bed (8) bill (1) breakfast (26) charge (4) check in (7) check out (3) complimentary (7) discount (1) downtown (13) fee (8) food (6) front desk (10) hot tub (6) hotel (99) housekeeping (2) laundry (1) lobby (7) location (16) manager (5) parking (32) pillow (3) pool (15) price (5) rate (3) recommend (3) refund (2) restaurant (3) room (69) service (4) sheets (4) shower (8) shuttle (8) staff (41) steam (2) street (14) suite (3) to park (4) towel (6) valet (1) value (1) view (3) walk (13) water pressure (1) whirlpool (1) wireless (1) workout room (2)

Service

Appears in 4 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
excellent (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their ultimate goal is EXCELLENCE in customer service.

"Excellent hotel with Excellent staff! Can I move in?! " Read full review on TripAdvisor 2/16/2012 Vote

2. The staff and the service were excellent and we couldn't have asked for more.

"Excellent Stay " Read full review on TripAdvisor 12/30/2010 Vote

3. Somehow we have lost the whole concept of service business and what they really should be doing for their paying customers.

"Great if you don't mind getting no sleep! " Read full review on TripAdvisor 7/28/2011 Vote

4. Customer service does not exist at this hotel.

"Worst Hotel Staff I Have Experienced! " Read full review on TripAdvisor 11/2/2009 Vote