Indianapolis Comfort Suites, Indianapolis, Service

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Rank

28th

Out of 274

Indianapolis Comfort Suites	Average Price: $281 Check Rates

Hotel Class:

515 South West Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 19 of 71
Average review rating: 4.67

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (14) , Travelocity (5) , TripAdvisor (52) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (12) bathroom (6) bed (13) bill (1) breakfast (30) charge (3) check in (1) complimentary (2) cost (2) deal (6) decor (2) dinner (2) discount (2) downtown (29) exercise room (1) fee (3) fitness center (2) food (14) front desk (9) gym (2) highway (2) hot tub (5) hotel (105) lobby (11) location (24) maid (3) manager (9) parking (17) pillow (2) pool (16) price (12) rate (4) recommend (6) restaurant (14) room (87) service (16) shower (2) shuttle (6) staff (44) street (14) suite (17) towel (1) value (1) view (4) walk (17) water pressure (3) whirlpool (2) wireless (4) workout room (1)

Service

Appears in 16 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) comfortable (2) customer (3) desk (2) downtown (3) excellent (5) free (2) great (3) hotel (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was extremely pleasant and take customer service very seriously.

"Has everything you would look for in a mid-range hotel. " Read full review on TripAdvisor 12/9/2011 Vote

2. The only cleaning service we received was making the bed.

"Better Communication " Read full review on TripAdvisor 6/28/2011 Vote

3. Quiana gave excellent customer service.

"Better Communication " Read full review on TripAdvisor 6/28/2011 Vote

4. They comped the rooms so I appreciate the great service, but not the lie about there never being bed bugs before or the fact that the manager didn't call hotwire to take care of this.

"Thought it was a great hotel, but..... " Read full review on TripAdvisor 1/6/2011 Vote

5. The customer service was excellent and I should know.

"what a great hotel with a great location!!! " Read full review on TripAdvisor 9/21/2010 Vote

6. The service was top notch and came with that great midwestern personality and warmth.

"Great location, Great price! " Read full review on YahooTravel 7/17/2009 Vote

7. the service was great.

"i would stay here again " Read full review on YahooTravel 4/5/2009 Vote

8. We stayed during a very busy time (FFA) but the service and quliaty remained excellent.

"This hotel was very nice. " Read full review on Travelocity 10/1/2008 Vote

9. I did not catch the gentleman's name at the front desk but he was awesome with his service and friendliness.

"This hotel was very nice. " Read full review on Travelocity 10/1/2008 Vote

10. Excellent Service, Clean and comfortable rooms.

"I'll be staying here again soon.. " Read full review on YahooTravel 7/22/2008 Vote