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OpinionWell
Rank
38th
Out of 107

Mason Beach Inn

Average Daily Rate: NA  
 
Hotel Class:
324 West Mason Street
Santa Barbara, 93101 View map  
1-Star Hotel Rank: 2 of 3
Average review rating: 3.6
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (1) , TripAdvisor (76) , YahooTravel (18)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
67% of comments associated with this category were positive.
Rooms
Above Average Features
Towel
100% wrote positive comments
The next night the maids took all the towels out of my room but didn't clean it.
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View
100% wrote positive comments
Best burger in town, with a million dollar view.
There are many other better motels closer to the beach with better views and a better price.
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Bathroom
100% wrote positive comments
Our room was clean and pleasant but small and the bathroom was cramped.
They had a refrigerator and microwave and the bathrooms and carpet were clean.
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Room
71% wrote positive comments
my husband and I had both worked hard to figure out the problem, and the front desk was strangely ignorant, using senseless explanations and eventually changing the story repeatedly----to finally get online I had to walk back up to the West Beach Inn, sit on their outside steps and log in!), short pool/hot tub hours, uninspired continental breakfast, some rooms dark with little character (I asked for a different room upon arrival since we had been put in a dark, narrow room with a terrible chemical/plastic smell and no airflow), and the list goes on.
The room was clean.
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Below Average Features
Pillow
50% wrote positive comments
The beds and pillows were absolutely dreadful.
After returning from dinner we pulled back the bedspread and to our horror found bed bugs crawling up the pillow.
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Bed
42% wrote positive comments
She did find two dead spiders in the bed (gross!), and seemed to think that was sufficient.
After the loud family next door went to bed it was quiet for the night.
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