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OpinionWell
Rank
5th
Out of 504

Hyatt San Antonio

Average Price: $343  
 
Hotel Class:
9800 Hyatt Resort Drive
San Antonio, 78251 View map  
4-Star Hotel Rank: 4 of 32
Average review rating: 4.15
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
75% of comments associated with this category were positive.
Rooms
Above Average Features
Suite
91% wrote positive comments
We booked a Hill Country Suite and it was nice but not the nicest I have ever stayed in at a Hyatt property.
The suite was the perfect size.
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Balcony
87% wrote positive comments
The king room we had had a balcony which was nice.
Sitting on the balcony in the evening was the best way to wind down after a busy day at Sea World or Fiesta Tx.
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Towel
83% wrote positive comments
They also had plenty of lounge chairs and the towel hut always had clean towels available.
The pool chairs were very dated & dirty and the pool towels were abit worn.
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Bed
76% wrote positive comments
The room was clean and the bed comfortable.
facilites, a staff that ranks a step above the typical Hyatt service levelCon's Absolutely terrible sofa bed, confusing layout, isolated locationI'd also look at the JW MArriott in the area.
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Room
75% wrote positive comments
Rooms are always clean.
The fridge in the room was so so loud that it kept me up at night.
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Below Average Features
Bathroom
45% wrote positive comments
this was months of dirtiness on the bathroom and foyer floors.
The next morning we awoke to roaches in the bathroom and we were covered in bites from the bed.
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