Hilton Philadelphia

• The bed was very comfortable.

• The room itself offered dated decor and an overly firm, uncomfortable bed.

• rooms are clean.

• My room also had a bit of a musty smell.

• I showered as quickly as I could so as not to get frostbite and went downstairs to complain.

• The shower only had a hand-held shower sprayer, and it had no way to hang it up, which made it very difficult to shower with it.

• The hotel manager was very apologetic and upgraded us to a suite on the top floor and gave us complimentary cocktail vouchers in addition to points on our hilton honors account.

• This hotel had the following issues during this stay: Dirty toilet seat top and underside, dirty countertop in bathroom, loose bathroom faucet handles, obvious mascara on a pillowcase, a large depression in the bed from previous travelers, birds living/chirping in the air conditioner, peeling paint behind curtains, mold and mildew blooms on ceiling behind curtains, and those curtains did not block the morning sun (a must for attendants' irregular schedules).

• The bathroom was fine, if a bit small.

• The towels were a dingy color.

• Bed linens were stained, flithy looking feather comforter that was placed in between two top flat sheets, towels were torn, broken toilet paper dispenser, clogged up drains, unclean waste baskets with no plastic bags, dust was heavy everywhere, especially noticeable on sink-toilet lid-lampshades-TV-desks.